License Not Working - please reset?

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  • Hello, I am unable to activate my enscape even though I do have an active subsrciption. It states that it is active on another compluter but it should not be. Can you please reset?

    Machine fingerprint =

    Ux4NjGytI+QKYEX0CuWX0jaN6TiW2sEx/i66LQzdk+A=


    thanks,

    spraguette

    • New
    • Official Post

    Hi spraguette , welcome to our Fourm.


    I've hereby reset your license accordingly, please try activating Enscape once more.


    If you experience any further problems or require any additional assistance please let me know!