Materials could not be imported

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
  • Hey,


    Trying to import materials and getting an import failed error. "An error occurred while importing materials. Some materials could not be imported". I read on another thread to relocated the texture files, but i would like some advice on how to achieve that.

    This is quite a time pressing matter as I am working on a significant job so any help would be greatly appreciated.

    I'm also receiving an error when trying to send feedback and log files.