Unable to save rendered image

I Cant save my Preset Setting and Render shots.

?

How Can I Sole this Problem ??? & i send a feedback from Enscape

Quote from Demian Gutberlet

Hey Lemarchal , I'm sorry to hear about this issue. Thanks a lot for already sending us feedback, would you be so very kind as to briefly let me know which e-mail you've used or any other reference so that I can track the ticket down?

Thanks for Responding as usual,

but i had a Friend who figured out the problem, after couple of days before losing my MIND and Clint....

##Wasn't from Enscape.... A.... #Virus & i had to install new windows+programs