error when trying to activate

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    • Official Post

    Hi Herbo,


    sorry for the trouble. This was an issue with the currently released Preview version - we're close to releasing the next version, where this is already resolved. However in the meantime I'd suggest to either install the last official 2.4.2 release or a previous Preview version in order to set things up in the About window. If it's only the license key you want to enter, you can also simply start the renderer and click on the prompt in the pop-up window to jump directly to the license key window.


    Hope that helps! :)

  • That sounds great! thank you so much for the fast reply :) I managed to get the license key in, and that was the most important right now. Looking forward to the next release though!