Hi There,
I've been speaking with the help desk since for a month now with no solution. I'm a huge fan of Enscape, I use it at work and would like to use it at home. I have a monthly membership, and my system stats are as follows:
Windows 7 Professional 64 bit
Nvidia Quadro 4200 w/ latest graphics card drivers
500gb of hard drive space
Intel Xeon processor w/ 3.5 ghz, 6 cores
I have tried to install enscape (including 3.5) over 20 times, with the same error message upon launch of Rhino 5 64bit version:
Rhino Plug-in Error
Enscape.Rhino.Plugin.dll
Unable to load Enscape.Rhino.Plugin.dll plug-in: initialization failed.
I have uninstalled Enscape and deleted all related files, restarted my computer, redownloaded the software, and reinstalled only to get the same error message. I have also saved the download file to different folders to see if the new file path would make any difference. I also made sure to install the toolbars - but none of the commands or buttons functioned.
Whenever I get this error message, Rhino says that Enscape is enabled, but nothing works.
Please, any guidance would be appreciated. The helpdesk has been patient, but has yet to resolve this issue.
A frustrated Enscape fan,
Cliff