Revit freezes after syncing a cloud-collaboration Revit project if Enscape is open during sync.

  • Revit freezes after syncing a cloud-collaboration Revit project if Enscape is open during sync. The sync finishes, but Revit is no longer functional and must be force-stopped and restarted. This happens on all project files regardless of size.

  • Hey hollyconradsmith , thanks a lot for your first post and welcome to our forum! :)


    To help us identify the cause of this issue, could you please send us the logfiles from your machine, using the [Feedback] button in the Enscape context menu? Please make sure that 'Include Logfiles into feedback' is checked in the Enscape Feedback window and add your forum name (or some other reference) as well, so we may connect the provided data to this ticket.


    Thanks in advance!