The disappearing shadow is caused by model content being "too far from the world coordinates origin by 4.7km in x and -4.3km in z" (quoted from Enscape Support Team). The problem is solved through Feedback function in Enscape.
Below is my original post.
See the inserted image and video (Video record of the issue). I notice part of shadow of certain items disappear at certain angles. I found this happen constantly when I am doing a "valley" view at human eye angle.
Can someone help me out? Thanks a lot. I am using enscape verion 220.127.116.11.
Thanks a lot,
Full shadow at a different angle: