Not able to load Enscape 2.6 plugin in Rhino 6

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  • Hi,


    i have upgraed from Enscpae 2.3.0 to Enscape 2.6 for Rhino 6, but while launching Rhino iam hetting this error message

    Load Enscape.Rhino.Plugin ...

    2019.11.19 10:26:11.411 [1] | INFO | Rhino plugin starting...

    2019.11.19 10:26:11.422 [1] | INFO | Enscape directory: C:\Program Files\Enscape

    2019.11.19 10:26:11.426 [1] | INFO | Enscape version: Version unknown because Enscape is not running

    2019.11.19 10:26:11.428 [1] | INFO | Rhino version: Rhino 6 SR 15 (6.15.19164.21011)

    2019.11.19 10:26:11.935 [1] | ERROR | Error starting Rhino plugin

    Microsoft.Practices.Unity.ResolutionFailedException: Resolution of the dependency failed, type = "A.c5b51512699a49ea7252ab857f11688c1", name = "(none)".

    Exception occurred while: Calling constructor A.c834f88d4472e60ed59a5ad4a65650560(A.ccf66225533cd02c0c49425486de64f37 c5fb6242a49800d9540f2a1831c13dc64, A.ca353ed195d3825d8553bcd4aadca6945 c3064db86e3c81ec3fe679e9ade1018dd, A.c8045760abc5a31abeae417eb0abae26a c29fbed0a220bcebeb6af171e31b8d1da, A.cbacc22fa7ad67c7b1a8675225ad3bba1 c30f4f1f3e325f2ccd515f5ed8b1dca6d, A.cba7c0403aa46f6b635feedad8c6ed300 c1626ce4a370c923c393c97be8bd53e14, A.c8fe940ea394ef588963653e564e3ddfc ced76e87efe136b5462fa2eefbbf7d1b6, A.cac1fed017d8d07c73e3358fa47a13c77 c16f140265e1aceffb2d39e547b43a0b4, A.cfb91d713211f1fb8ef6597e707af1517 cf7a01685d668515bfb5900db096e34b2, A.cd7eafccf066bf63f7941dbe60f1f32e2 cc2941cb8243d6b5b31152c3b16189b38).

    Exception is: DirectoryNotFoundException - Could not find a part of the path 'C:\Program Files\Enscape\SystemData\Textures\Horizons'.




    It says that it can not fins the folder path 'C:\Program Files\Enscape\SystemData\Textures\Horizons'. but actually folder structure has been chnaged from 2.3.3.0 and 2.6, in 2.3.3 we have path('C:\Program Files\Enscape\SystemData\Textures\Horizons) but in 2.6 we have Textures/Horizon folder under (C:\Program Files\Enscape\Renderer\SystemData\Textures)



    Can you please suggest where to set this path.


    Thanks in advance!!..


    Regards

    Yashwnath

    • Official Post

    Hey Yashwanth , thanks a lot for your report, I'm sorry to hear about this.


    In the first instance, please kindly completely uninstall any version of Enscape you may still have installed on your machine. Afterward, acquire our latest release and in case you still experience this problem, please briefly send in a dedicated feedback report as described here.


    You won't have to manually re-set any paths or similar, so we'll of course troubleshoot the cause behind this and you'll receive further help through the submitted feedback ticket which will also include log files and machine information.

  • Demian Gutberlet Thanks for the quick reply!!..


    I am able to reproduce the issue.. the issue is because Rhino 6 is opened at the time of uninstalling 2.3.30 and installing 2.6.0, because of which some registry entries of 2.3.3.0 is not replaced by 2.6.0.


    i Tried closing Rhino 6 and uninstalled the corrupted version of Enscape 2.6.0 and installed again!!.... It worked! .. :)

    • Official Post

    Yashwanth , glad to hear that! Thanks for the feedback. :)