Hi, I want to do rendering on sketchup after made the 3d model, but it only pops up the window say It is using the Intel GPU.
I'm using the Nvidia GPU actually so I have no idea what wrong of it, tried many times but not work.
Does anyone have a solution? Thx
BbbBear , thanks for your post and welcome to our forum!
In this case, kindly try the "General Solution" which is detailed in the dedicated Multi GPU Issues knowledgebase article here:
https://enscape3d.com/knowledgebase/multi-gpu-issues/
This means, simply deactivating the Intel graphics all together, which usually does the trick! 
Let me know in case you still experience any problems afterward.
Display MoreBbbBear , thanks for your post and welcome to our forum!
In this case, kindly try the "General Solution" which is detailed in the dedicated Multi GPU Issues knowledgebase article here:
https://enscape3d.com/knowledgebase/multi-gpu-issues/
This means, simply deactivating the Intel graphics all together, which usually does the trick!
Let me know in case you still experience any problems afterward.
Thx for the reply.
I have tried many times according to "General Solution" tutorial, however it seems not work.
And I also follow the instructions to disable the Intel graphics card via the windows device manager, but it bring out other problem, sketchup can't open.
A pops up window noticed sketchup need the Intel GPU to run.
BbbBear , sorry to hear that - can you send me a screenshot of that error message, and have you tried to also restart your machine after disabling the chip to see if SketchUp opens then without problems? Some customers were also successful with disabling the Intel chip in the BIOS settings directly without it affecting the ability to open SketchUp.
Alongside, if that doesn't help, please send in a screenshot of the message as mentioned, and a feedback report as described here. This should allow us to further troubleshoot this problem, although it may be a problem with SketchUp directly, so we have to look at the log files too.
Hi Gutberlet, tell u good news the problem was solved roughly, but I don't think it's a correct solution.
All the provided solve ways didn't work, even I restart machine many times.
Sketchup - said no intel chip couldn't open (pic.1)
Enscape - still show a notice it's using intel chip. ( but I selected Nvidia one already)
Finally, I decided to delete the Nvidia driver then reinstall it.
After I deleted it by DDU and not yet reinstall a new driver, I doesn't do any selection, just try to open SketchUp then check the GPU,
OOOh!!
It's using Nvidia now! (pic. 2)
And further, the Enscape can open and ran rendering too!
Sooooooo weird
The condition on my machine now: running Nvidia chip automatically, but no driver(pic. 3), ventilation fan doesn't run, SketchUp does working, Enscape does working.
BbbBear , that is strange - well, maybe you can now install the latest drivers which you can download from the NVIDIA homepage, maybe it'll work fine then?
BbbBear , that is strange - well, maybe you can now install the latest drivers which you can download from the NVIDIA homepage, maybe it'll work fine then?
Hi Gutberlet, it's really strange!!
Unfortunately, I report to u it's still doesn't work after installed the latest driver.
Hi BbbBear , I'm sorry to hear about these complications.
Could you please send us some feedback, using the [Feedback] button in your Enscape toolbar, so we can have a look at your computers specs and logs?
This way, we should quickly be able to identify the source of your problem.
Thank you in advance, and feel free to ask if there's anything unclear.
