crash when trying to render custom resolution 8k

  • hi there,


    thread title is topic.. -> can someone look into it?

    the crash happens with working projects, and also with a new empty file


    i have also forwarded a feedback with log..


    6k renders fine btw..


    thx

    win 10 | 3080ti | intel 12900k | 64 gig ram | asus mainboard | ssd 980 pro | valve index | dual asus proart 4k monitor

    drawing stuff with vectorworks, modelling stuff with sketchup, rendering inside blender/cinema4d with corona render

    & ofc using enscape and lately d5 and also a little ue5 :)

    best of all > experiencing stuff in VR with enscape !!

    Edited once, last by bsfranza ().

  • bsfranza - We would need to see logfiles, that you can send via the Enscape Feedback button, before we can make any suggestion as to why this would be happening, and the appropriate solution. When submitting the logfiles, can you please reference this forum thread's URL so we can link the case?


    It's likely that it will be a VRAM issue, but the logfiles will hopefully reveal all.

    Thanks.

  • well what should i say its been reported back with the preview releases since ever and its sill there :)


    i hope one of the next previews or the next major will have a fix for that! would be shame not being able to showo the enscape beauty in high res ;)

    win 10 | 3080ti | intel 12900k | 64 gig ram | asus mainboard | ssd 980 pro | valve index | dual asus proart 4k monitor

    drawing stuff with vectorworks, modelling stuff with sketchup, rendering inside blender/cinema4d with corona render

    & ofc using enscape and lately d5 and also a little ue5 :)

    best of all > experiencing stuff in VR with enscape !!

  • I render 8000x6000 pngs on a regular(ish) basis with everything else at 4000x3000 and have never experienced a problem so I'm guessing its something with your harware/OS setup.


    Me:

    Win10 / SU2019 / Enscape 2.6.0

    i9 9900k / 32Gb / RTX2070


    Be sure to click the feedback button in the Enscape toolbar so that the team get all your harware etc spec's

  • bsfranza - it will most likely be an RTX issue if you are running 2.6.1. Advise that you roll-back to this version of Enscape whilst we fix this issue.