Constant crashing when saving settings to scene

Please note: Should you experience issues with Enscape or your subscription, and in case of any urgent inquiries/questions (e.g. regarding our upcoming licensing changes) please reach out to our dedicated support team via the Help Center or Support button as detailed here.
  • Hi Ted.

    Sad to read that. Sounds like a good candidate for the hotfix release. But we need some more information to tackle it down. Could you give more precise step-by-step instructions? If I got it right:

    1. Open CAD (Sketchup?) with a project

    2. Change some Enscape settings

    3. Start Enscape

    4. Change some Enscape settings

    5. Save settings to project

    6. Close Enscape window

    7. Crash

  • Ive got some time to do some trouble shooting. Ill work on getting you steps to reproduce today if I can. Ive also noticed, legacy import is really really slow to open, ill explore that in a separate ticket.