NO SLOT AVAILABLE

Prime · Jan 2nd 2020

Hello all,

When i start my enscape, it says NO SLOT AVAILABLE with watermark.. I copied my license key from email then paste it and it say THANK YOU. Run it again still the same. What Happen??

Helen Reinold · Jan 2nd 2020

Hi Prime! Generally if you have one floating license that you are sharing with other users, "No Slot Available" means that Enscape is open on another machine. As soon as that user closes Enscape, you'll be able to open it on another machine. You can also check in your License Center account which user currently has Enscape open.
If you continue to have issues with this, would you please be so kind as to send me a PM with the email address associated with your account? Thanks in advance!

Ranjit · Feb 17th 2021

Hello Helen

I'm having the exact same issue

Looks like somone else is using my license that im unaware of

I can see the user who is currently active, but its not any of my other machines

I have a project presentation for tomorrow and need urgent help

Helen Reinold · Feb 17th 2021

Ranjit I have checked and it looks like our Licensing team has already been in touch with you regarding this issue. If you still need help, don't hesitate to let us know!