Scanned Humans from 3Dwarehouse show up as black in Enscape or without materials. I have tried to link with the materials in the TEMP folder but nothing seems to work. This occurs generally with scanned humans that are high resolution not all.
Scanned Humans SketchUp Models Albedo Material Error
- Hafoe
- Thread is marked as Resolved.
Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
-
-
Thomas Willberger
Approved the thread. -
-
I can send a sample file. Where do I send it to?
-
I can send a sample file. Where do I send it to?
You can just upload it to wetransfer.com and then share the link with me.
-
-
Thanks a ton, we'll have a look!
-
Thanks for the response from your team. It has been resolved. Texture size in SketchUP is rescaled with some of these models to 1000mm. The solution is to load the Albedo option in Enscape and then resize to 0.25cm or whatever original size it showed in SketchUp before loading the Albedo texture. Once you resize, you can delete Albedo and you have it
-
Update: Scale in SketchUp has to be .254cm or 1"
-
Happy to hear that you were able to resolve it, thank you for letting us know how you did it so that we can communicate this solution to other users as well in case they run into this problem.