Display MoreHello,
I have updated to the latest Enscape version and now every time I am starting Enscape I receive this message:Render data for 34 assets could not be downloaded during the export. The afflicted assets may not be displayed in the rendered model.
None of my items are now visible, and even if I put a new object it still does not show up. Please let me know how I can solve this problem.
Thank you!
You've also sent in an e-mail to support@enscape3d.com , is that correct? 
Generally, a possibility is that your firewall is blocking Enscape from connecting to our Asset Library server. Please set the following URL exceptions, that are for connection to the Enscape Asset Library, Web Standalone, Panoramas, and Feedback services, to listen on port ‘443‘ with protocol set to TCP (http and https):
https://asset-assetbucket-1bin…u-central-1.amazonaws.com
https://feedback-feedbackbucke…u-central-1.amazonaws.com
https://panorama-panoramabucke…u-central-1.amazonaws.com
https://enscape-mobile-runtime.s3.eu-central-1.amazonaws.com
https://webstandalone-raws3-p2…u-central-1.amazonaws.com
https://webstandalone-bundles3…u-central-1.amazonaws.com
If you are located in the United States, also set an exception for this URL:
https://d89dadn4mbgrv.cloudfront.net/
If that doesn't help or explain the problem, please also re-install Enscape, and restart your machine as well.
Please contact us if the issue continues to persist!
