Enscape does not start beyond 5%

  • Tried to start Enscape on my system

    Vectorworks Designer & Braceworks & Vision & Connectcad - Version: 2020 SP3.1 R1, 25.0.3 (Build 537701)

    Gigabyte Aero 15, 2,6 GHz, i7-9750H, 16 GB, 8 GB NVIDIA Geforce RTX 2070 (Mac-Q), Windows 10 Pro

    The start screen of Enscape comes up, then the loading bar, then it stops at just 5% and nothing works at all...


    Is this a known issue?

    Any hardware-problems known?


    What I can do or try?!

  • Hi everyone

    After some advice from Enscape I had to switch off some pre-installed Software on my computer. I switched off in the Autostart system panel:

    - Intel Graphics Command Center

    - Killer Control Center

    - Realtek HD Audio Universal Service


    Now it finally works!

    Hope that helps if your machine is also struggling.

  • My apologies for the late response, happy to see you were able to resolve it now though.

  • Just to revive this thread.....I am experiencing the same thing using the latest Enscape Beta for Vectorworks 2020. I installed the software on 2 identical machines in terms of hardware and graphics driver, enscape works on one machine but does not work on the other.


    The load bar opens up to 5% and then disappears, but the enscape window does not show the render environment at all. I also submitted a feedback report.


    Thanks.

  • Just to revive this thread.....I am experiencing the same thing using the latest Enscape Beta for Vectorworks 2020. I installed the software on 2 identical machines in terms of hardware and graphics driver, enscape works on one machine but does not work on the other.


    The load bar opens up to 5% and then disappears, but the enscape window does not show the render environment at all. I also submitted a feedback report.


    Thanks.

    If you submitted a report, then you should've probably already received an answer from us by now. If not, please give it a bit longer and someone from the team will get back to you with a solution! :)