Need to deactivate a license key that was installed on 2021. with out access to the enscape tool bar in 2021 i can not manage my licenses in in revit 2021. this is getting aggravating.
Is there anyone out there that can help me with this issue?
I just had to buy a second licensed do to this issue. How do I contact customer service for a refund?
Ryan W , I'm sorry to hear about this issue, our apologies for the delayed response.
In such urgent licensing related cases feel free to contact firstname.lastname@example.org directly - this way you be sure that you'll receive an answer as soon as possible.
Just send in your e-mail address, maybe the license key of your second license, and add that you'd like a seat reset as well as a refund and we will get it sorted.