Enscape pausing at 5% and never opens

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  • Hello,


    I have been running into a problem starting up Enscape. It pauses at 5% and never loads. I was using Enscape to export views with no problem all last week. Today is the first time I had to use Enscape again since last Thursday, May 28. I spent quite a while doing troubleshooting today to no avail. I made sure I had the updated release of Enscape as well as the other programs required (such as Microsoft Visual Studio 2015, 2017 and 2019 Redistributable x64 and Vulkan) I made sure VS is service pack 3 and updated as well. My graphics card is up to date, and I also disabled some of the recommeded programs from my startup menu. I am running out of troubleshooting ideas, and need help to figure out how to get Enscape back up and running again.


    Thank you,

    Clara

    • Official Post

    cdorfi welcome to our forum, I am sorry to hear about that.


    Can you please briefly send in a feedback report so that we can have a look at your log files to troubleshoot this? That would be very helpful - you can simply add a link to this thread for reference purposes:

    https://enscape3d.com/communit…sing-the-feedback-button/