Materials all appearing as flat colors when rendered

  • My student has an issue happening that I've never seen, and not sure how to advise her. None of her textures are showing up in the rendered Enscape image, they all are just shaded (as when you choose the shaded face style in SketchUp). She is remoting into our school's computer labs where there is plenty of processing power. Not sure if a slow internet connection could do this? Since I'm advising from afar, hard to know what else to have her check to resolve. Any suggestions I could pass along would be appreciated. thanks!