Licensing System Change

  • Hello All,


    Unfortunately we've had someone leave the company and take the license information for Enscape with them. We had a text file stored on the IT network drive for ease of access for BIM Management/IT folks (for deployments installs/etc). I've contacted support to resolve the issue, but I'm submitting an idea here as well:


    I am requesting that the license portal have the ability to block certain machines/users from using the license file, or that it have the ability to generate a new license key . Apologies if this functionality already exists, but I could not find a way to do either.


    Thanks!

  • hrasmussen - We have a feature request already about a feature that would allow blocking of a user/machine or generate a new license key via the license portal which I have up-voted on your behalf.


    In regards to generating a new license key, we can do that for you manually on request. Please contact licensing@enscape3d.com to in initiate that.