Licensing System Change

hrasmussen · Jun 25th 2020

Hello All,

Unfortunately we've had someone leave the company and take the license information for Enscape with them. We had a text file stored on the IT network drive for ease of access for BIM Management/IT folks (for deployments installs/etc). I've contacted support to resolve the issue, but I'm submitting an idea here as well:

I am requesting that the license portal have the ability to block certain machines/users from using the license file, or that it have the ability to generate a new license key . Apologies if this functionality already exists, but I could not find a way to do either.

Thanks!

Pete Chamberlain · Jun 26th 2020

hrasmussen - We have a feature request already about a feature that would allow blocking of a user/machine or generate a new license key via the license portal which I have up-voted on your behalf.

In regards to generating a new license key, we can do that for you manually on request. Please contact licensing@enscape3d.com to in initiate that.

KTA · Aug 14th 2020

One useful part here would be the installer - have the option to customise the installer options so that the license file is applied at install, and have it so the PC can be unregistered by the account administrator?

jackychow · Aug 14th 2020

+1

Suggest to give us more management permissions.

Rick Marx · Aug 18th 2020

Thank you for your feedback, I have added your votes as well!

KTA You can already deploy your keys easily just not through the installer as seen here:
https://enscape3d.com/communit…loy-to-multiple-machines/

If you still would like to have this through the installer as well, I can still file it as a feature request of course

Pete Chamberlain Jun 26th 2020