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- tas_1985
- Thread is marked as Resolved.
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I am facing the same problem.
Quite a number peoples is facing this problem, Already report and waiting for Enscape team to help revolve it.
You can refer to the post "Enscape installation causes sketchup plugins to display a security"
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Hi tas_1985
We are still not able to reproduce the issue you have. We may need some help from you to find it. Can you please tell me the last working enscape version (release or preview) and the first non-working enscape version (release or preview). From what I understand 2.7 worked and 2.8 didn't. It helps a lot to know which 2.8 preview still works.
Regards,
Simon
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Hi tas_1985
We are still not able to reproduce the issue you have. We may need some help from you to find it. Can you please tell me the last working enscape version (release or preview) and the first non-working enscape version (release or preview). From what I understand 2.7 worked and 2.8 didn't. It helps a lot to know which 2.8 preview still works.
Regards,
Simon
I think this problem has been around since update 2.8
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tas_1985 I actually hoped you could try out all the previews versions from https://enscape3d.com/version-history-preview/ and tell me which introduced the bug.
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tas_1985 I actually hoped you could try out all the previews versions from https://enscape3d.com/version-history-preview/ and tell me which introduced the bug.
P8 is OK,
The P9 version begins to show these problems
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New information: This issue was around for a long time (and still is), but only showed when Enscape tries to display a webpage with first step instructions (normally only after first installation). Once you "X" the webpage it doesn't show up again and the issue doesn't happen anymore. Unfortunately our certificate expired (which is now fixed), which prevented the webpage to show and you were unable to "X" it away.
If you click away the webpage with the first step instructions you should be fine. If that doesn't work you can disable it in the settings.