Yep, tried doing that, but no luck. Tried hiding a lot of content and left the model only with one small bedroom, didn't work either. I'm not sure what's going on. As I have said, I can export to 1080p, but I need 4k and above for marketing purposes as well.
Posts by ksodich
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Yes, I have added a lot of lights on the roof for POP (Plaster of Paris) to show kind of an LED strip running. Yes, I have updated posted 4th of May.
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Jonathan Knoefel , I'm not convinced with the response as I have already exported 100+ images in 4k resolution with the same machine before the Windows April Update and that's the reason I have logged the ticket. I have attached a sample image out of my project which is in 4k resolution.
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Yes Jonathan, I have already done that on Friday morning hours, but have been waiting for a response. My entire project is taking a hit as I'm a licensed user and losing my valuable days. The ticket number is #39965.
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My Windows 10 got recently updated to the \'Feature update to Windows 10, version 1803\', post which I\'m facing the issue while using Enscape. When I try to export any photo in 4k format, it begins and the entire application along with Sketchup is killed automatically. This was running fine before this update came to Windows and I\'m not sure the reason. I can now only export a photo in 1080p format.
enscapeVersion: 2.2.3.4-g070c5ba
pluginVersion: 2.2.18113.742
gpuInfo: Win32_VideoController instance
AdapterCompatibility: Intel Corporation
Description: Intel(R) HD Graphics 4000
VideoProcessor: Intel(R) HD Graphics Family
AdapterRAM: 2112 MB
DriverDate: 20151221000000.000000-000
DriverVersion: 10.18.10.4358
Win32_VideoController instance
AdapterCompatibility: NVIDIA
Description: NVIDIA GeForce GT 640M
VideoProcessor: GeForce GT 640M
AdapterRAM: 2048 MB
DriverDate: 20180422000000.000000-000
DriverVersion: 24.21.13.9731
cpuInfo: Win32_Processor instance
Name: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
MaxClockSpeed: 2201
NumberOfCores: 4
Manufacturer: GenuineIntel
memoryInfo: 16266
osVersion: 10.0.17134