Hi NickH
In such cases, please send in feedback report including the log files via the Enscape Feedback Button so we get more information.
Please add a link to this thread in the description so we can update it here as well.
Thanks Rick. Carl helped me out
The issue was a conflict with essentially outdated drivers
I uploaded the latest drivers & Enscape - all good now
Hi there
Hope someone can assist please. I am using Sketchup & Enscape. My Enscape will not load. It crashed when trying to save a view (in Enscape). I then uploaded the latest graphics card driver and also the latest Enscape upgrade. However this has not helped. Enscape just refuses to load. It remains stuck on the landing page & hangs. I have also tried different Sketchup files, but I have the same error.
Any ideas please?
Thank you
Nick
Hi
New to Enscape - have uploaded Enscape, but every time I try to open it in SU, it immediately crashes - the loading bar only gets to around 8%. Any ideas about why? Possibly an error in the background software I need to check?
I can't open [View Details] on the pop up SU error report message as this freezes
Thx for any assistance please 
