We have a user working with Sketchup 2022 and Enscape 3.3.1. Randomly she'll be working on the Sketchup model and Enscape, and the PC will crash out completely and reboot. She submitted a feedback report and was told to update the graphics driver (AMD Radeon Pro WX 7100). That was already done prior to sending the feedback report and she responded as such, and was then told that Enscape wouldn't crash out the PC and it must be an issue with the hardware.
I've now replaced the PC for another one (same model, same graphics card model but a different machine and card) and made sure everything is up to date with drivers and software. She was working on it fine for a short while but then the same issue occurred so we're back to Square One.
Any suggestions or shall we submit another Feedback Report with the new PC?