Hi Ran2P, Enscape helpcenter gave me the tip to log out and back in, within Enscape. That did the trick. Succes!
Posts by brbr gvrs
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Please pardon the delay but do you still experience this? And where are you located in which country? If you still run into this problem make sure to also send us a report with logs to the technical support team directly for further troubleshooting, whenever you experience any issues with Enscape generally.
Meanwhile you can also check the following article here just to make sure it's not the firewall or perhaps a proxy you're using which is blocking the upload.
Hi, I'm having the same problem. Tried the tips in the knowledgebase article, still no success. I've send an error report. Hope this will be resolved soon, since I'm on a deadline...
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Hello,
I have been successfully creating and uploading 360 panoramas in the cloud to be accessed via QR code on mobile but I am now getting an error message when trying to upload.
I can create the panorama and it appears in the sketchup upload manager but when selecting to upload or replace a previous upload, the error message simply says Error During Upload - Panorama could not be uploaded.
Does anyone know if there is a bug or a fix?
Hi, I'm having the same problem. Tried the tips in the knowledgebase article, still no success. I've send an error report. Hope this will be resolved...
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The smart people of Enscape looked in to my feedback report and recognized this bug. Apparently it will be fixed in the next update. By using your tip (to copy my project and make it a lot lighter (from 196.000 mb to 134.000) by removing a lot of components, I could at least make some stills. For now I'm good with this work around. I'll try waiting for the update, since I'm not overly file-clearing-savvy...
But thanks so much for your insights!
Update: The smaller file eventually, was not workable so I followed the Enscape instructions on how the deinstall and reinstall a preview Enscape version they send me after I send in an file report from within Enscape. (including the removal of the %appdata% etc, I did it all) and now it works great again. And I'm proud of myself since I'm a lot more computer savvy then I thought!
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Hi Demian,
although update of driver for graphic card and Enscape realse 3.4.2, i have same problem. Enscape doen't work in any case now.
specs :
- AMD Ryzen 7 5800X 8-core processor
- 64 GB RAM
- Nvidia Quadro RTX 4000
-Revit 2021 / 2022
I got great and fast help after submitting the feedback report. Enscape send me a preview of a coming update and notes on how to remove the pervious versions from my computer and reinstalling the new one. Now Enscape works like a charm. My first thought, that the issue only came up in larger files, turned out to be false. Good luck!
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Make sure to remove leftovers from %APPDATA%\Enscape , %LOCALAPPDATA%\Enscape, after unistalling the Enscape and before installing older versions, Did you try it? if it does not help you any make sure to visit the following link and update your Vulkan Plugin https://sdk.lunarg.com/sdk/dow…T-1.3.231.1-Installer.exe
The smart people of Enscape looked in to my feedback report and recognized this bug. Apparently it will be fixed in the next update. By using your tip (to copy my project and make it a lot lighter (from 196.000 mb to 134.000) by removing a lot of components, I could at least make some stills. For now I'm good with this work around. I'll try waiting for the update, since I'm not overly file-clearing-savvy...
But thanks so much for your insights!
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brbr gvrs - Hi Berber,
This may be due to your graphics card memory running full I'm afraid while either using/starting Enscape, taking renderings or creating panoramas/videos.
We can let you know even more after you've submitted us a feedback report with your logs and offer a potential solution/workaround thereafter - This is basically always the best approach when you experience any crashes or problems with Enscape and require support as quickly as possible.
Thanks a lot in advance!
Thanks Demian,
I just submitted the feedback report. Hope to hear soon.
Berber
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Hi!
I suddenly get this error code when firing up Enscape: error code - Vulkan Error: vk::Queue::submit: ErrorDeviceLost at queue submit.
Then Sketchup crashes. I'm using the newest version of enscape. Tried downgrading to older version and updated all my drivers! (my son double checked so I'm sure that its updated) It would be wonderful to gain some insight into why this is happening. The file is only 196mb and doesn't use any overly high resolution textures. Other (smaller) projects work fine but one in particular triggers this message. Eventually I deleted a lot of elements in my project, sized the file down to 134.657 KB and that worked.
But 360's or a walk/fly through aren't possible in this down sized project anymore.
So, help wanted!
Thanks, Berber
Specs:
16gb RAM
Nvidia GTX 1070
AMD Ryzen 5 1600X
Sketchup 2022 pro
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Hi! Same issue here with the newest version of endscape! Tried downgrading to older version and updated all my drivers! (my son double checked so I'm sure that its updated) It would be wonderfull to gain some insight into why this is happening. The file is only 196mb and doesn't use any overly high resolution textures. Other projects work fine but one in particular triggers this message.
Specs:
16gb RAM
Nvidia GTX 1070
AMD Ryzen 5 1600X -
Hi Demian,
So....I checked my Enscape version, it is indeed 3.4.1. Then I made a screenshot only to re-discover the Panoramic input option... (for cchutt )I found it in the drop down menu where you can pick a background. But Demian.... yes, I'm on a deadline and maybe a bit stressed but I'm pretty sure the panoarmic option wasn't there earlier this week.... But well.... I rest my case and plan a vacation...
Cheers, Berber
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Weird, we seam to be the only ones?
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Hi,
I want to add a HDRI as a skybox to my model, but the option to do so in the visual menu under the Sky tab has disappeared? I can only select one of the Enscape horizons.
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Hi,
How do I get rid of the leaking light in my models? I have this problem in several projects. Especially where the ceiling meets the wall, but (see picture) in this case also on top of the kitchen cabinet.
Thanks!
Brbr