Posts by Darkitect

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.

    Oh, another official response from customer services saying, " If you're not logged in, they should still show up in the Upload Management tab in Enscape BUT you would need an invite from your IT department with credentials for them to show up in the cloud. "


    5 days in now waiting for my IT dept to invite me. lol

    Web Standalone Files - Do I need login to view them?


    When I generate the standalone files, it processes them but when I open upload management window they do not appear. I see in the upload management window that it says I am not logged in. I do not have an account, my license is cloud based and register by a key. Do I need to login with an account to view the web standalone files in the upload management window?

    I am using section box in Revit to generate a small 3D area and rendering in Enscape to flythrough. The time it takes to render takes well over 15 minutes. Why is it taking so long? My specs are Dell Precision 7560 laptop/CPU i7-11800H @ 2.3GHz / 64 GB 3200MHz Ram / GPU 1 NVidia RTX A5000 /SSD.

    Any ideas what the heck is going on?

    As I move around large Enscape model the view is rubber banding / lagging. Kind of like stopping and starting.

    PC is AMD 5800X /64GB RAM/AMD RADEON RX6800XT.

    Enscape generated on Revit 2020.

    Glitch happens on live model and standalone.

    I want my site teams and my clients to be able to easily run my exported Enscape Standalone Files. I've read the minimum requirements but they mostly pertain to the GPU not the CPU. What am ideally aiming for in a CPU?


    Is it highest number of cores?


    Is it higher base frequency or highest Turbo Frequency?


    I need my Enscape files to run smoothly otherwise they won't use it.


    And what about RAM?


    Does it make a big difference if I go for 16GB rather than 8GB?


    Thank you for your help.

    It would be helpful if an Enscape model could be set to override all walls to translucent. The aim is to allow the viewer to see what is inside the wall and partially what is on the other side but still see where the wall is in context - albeit in a ghosted version of its original material.


    The reason I am doing this is that I am Revit modelling installation models that have various conduits, backboxes etc that are located inside walls. And having this feature would enable me and my installation team to see how they are routed and easily see if there is anything else in the wall like structural members that may obstruct the routing of our content.


    Thank you.

    Using Enscape 2.2.1 (Revit 2017). Alienware / 1080 GPU PC.


    Prob best if I send a video to you, as still images won't really explain. How can I send to you ?


    Brief summary of my workflow:

    1) Remove all previous cameras.

    2) Move to start of video, hit K, move to next spot, hit K, repeat to end view of video.


    It's quite frustrating tbh, as I have to go through placing all the cameras and only then can I do a test run and that is when one or two cameras appear to crazily look away from the building along the path.


    Happening in all projects.

    Yep, I'm sitting here at my Alienware 1080 GPU office computer for 2 hours waiting for the video fly-around for my office project to finish. We need the video for a client Director's upcoming presentation.


    I dare not do anything, for fear additional processing on my PC may crash the render. I already find that trying to work on a separate model while a video rendering is processing at the same time is prohibitive due to slowness of my PC.

    Don't get me wrong, the new video fly-around/through tool is truly amazing and I certainly appreciate what it can do. But now that I see the sun, I want to fly.


    It would greatly benefit workflow to allow this rendering process to utilise any spare processing power we have in our office. We have over 120 computers, so there is some power there for loan.

    I am loving the new tool to create your own "in Enscape" camera path. We are able to quickly generate some great videos that the entire project team are benefitting from.

    One thing I have noticed however is after I have moved through the model and placed cameras, I am finding that any movement away from a standard "as the crow flies" trajectory can often result in the video having one or two cameras that rapidly shift away from the view path. These can be identified fairly quickly using the preview tool, however those responsible cameras along the journey cannot be edited in any way, so the entire path must be redone. Often resulting in the same result.

    Beside a camera path that is direct line, with its view point fixed along the entire journey, has anyone figured out a methodology to make more curvilinear video paths with varying view points work smoothly?

    I am working on large sites up to 7 km across for civils/ecological.


    Running enscape it appears the draw distance is restricted to about 2 kilometres. So I can only see part of my site.


    Is there anyway of adjusting this draw distance length?