Posts by Novus1

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.

    I'm having a similar issue running 3.1 on Sketchup 2021. I get an error that says, "Enscape encountered a fatal error on startup. Open the logs directory?" I reinstalled Enscape but it has not resolved the issue. I can't get to Enscape at all - even to upload the logs. I am attaching logs here. Please help!