Posts by ezuziak

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.

    ezuziak I'm sorry to hear that! I feel your frustration for sure. I just know that Enscape has a lot of catching up to do on their Mac platform. I would also recommend emailing Enscape support, although you may not be happy with the answers.

    suguru I have tried that a few days ago, and still awaiting an answer. Thanks for the encouragement.

    I too am experiencing frustration with multiple crashes and the lack of functionality of the Mac version of Enscape+Sketchup. I downloaded a custom asset collection from TurboSquid as a OBJ file. It was expensive. In the Enscape Asset Library, There is no path for adding custom assets. What am I missing? Is this a feature that is not available on the Mac version of Enscape for Sketchup? That is a critical flaw. If we as Mac users don't have access to importing custom assets into the Enscape Asset Library, then I have to ask the very serious question "Is Enscape even the right rendering software for me?". Why would I even buy this program if it lacks critical functionality that other rendering softwares offer?

    I am still waiting for an answer to this question that I have asked in multiple threads. Crickets......

    Please help. We have real deadlines, on real projects. Us Mac users are running out of patience. Thank you.

    I downloaded the Mac Beta (Sketchup) Enscape plugin and am testing it now on my MacBook Pro. I do have a couple questions...

    1. When will the Enscape Asset Library be available for the Mac (Sketchup version)?

    2. I noticed in the Visual Settings "Atmosphere" tab, there is no place to add a Skybox image, like the Windows version has. When will this feature be added to the Mac version? It's a very important feature to load site specific Skybox photos as background imagery.

    I look forward to your reply.


    Eric Zuziak, AIA, LEED AP, NCARB



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