it happens to me when the light is too weak
Posts by regiph
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what the actual fuck
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It happened to me sometimes with "ceramic" type materials, the solution i found is making the material again, but with "generic" type
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The proxy was the problem Arne Andres
We solved it putting an Administrator user in proxy settings in Enscape and it worked. Thanks.
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Hi regiph and welcome to the forums!
Thank you for notifying us of this issue. The error message you are seeing indicates that our assets cannot be downloaded. Are all four machines you mentioned using the same internet connection? Can you please ensure, that you have a stable connection while starting Enscape?
If your internet connection is working fine, you might have a firewall enabled, that blocks you from downloading our assets. In that case we'll provide you with further details on how to allow our services to be accessed.
Thanks, Arne Andres
Our internet connection is via proxy, maybe this is the cause of this error.
I'll contact the person who manages it to solve the problem.
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I'm getting this error message when I open Enscape.
In 3D model is OK, and the assets are there, but in Enscape they arent there.
It happened in 4 different machines already. I tried reinstalling Enscape but it does not resolve the issue.
The only solution I found is reverting to older Enscape versions.
Can you help me? Thankyou!!