Posts by regiph

it happens to me when the light is too weak

what the actual fuck

It happened to me sometimes with "ceramic" type materials, the solution i found is making the material again, but with "generic" type

The proxy was the problem Arne Andres

We solved it putting an Administrator user in proxy settings in Enscape and it worked. Thanks.

Quote from Arne Knobloch

Hi regiph and welcome to the forums!

Thank you for notifying us of this issue. The error message you are seeing indicates that our assets cannot be downloaded. Are all four machines you mentioned using the same internet connection? Can you please ensure, that you have a stable connection while starting Enscape?

If your internet connection is working fine, you might have a firewall enabled, that blocks you from downloading our assets. In that case we'll provide you with further details on how to allow our services to be accessed.

Thanks, Arne Andres

Our internet connection is via proxy, maybe this is the cause of this error.

I'll contact the person who manages it to solve the problem.

I'm getting this error message when I open Enscape.

In 3D model is OK, and the assets are there, but in Enscape they arent there.

It happened in 4 different machines already. I tried reinstalling Enscape but it does not resolve the issue.

The only solution I found is reverting to older Enscape versions.

Can you help me? Thankyou!!