Posts by chrispph

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    Hi guys. I was trying to create custom assets but everytime after I click Import Geometry, it will show the materials briefly but no preview is shown and then it returns back to the Custom Assets page. This happens everytime. What could be wrong?

    Please see attached video for you reference.

    I have also submitted a feedback report with logs more than a week ago but I didn't get any reply.

    Hi everyone. I'm a new enscape user and I'm loving how easy it is to use and you can achieve great results. I have been able to render still and video animation without a problem.

    However, when I tried applying a video texture on a tv screen and create an animation, enscape and sketchup will automatically crash. I can add keyframes on the video editor, but when I pressed the play (preview) button then it automatically crashes. But if I remove the video texture, I can render the animation without a problem. What could be causing this?

    Hardware accelerated ray-tracing is unchecked and I have an updated GTX 1660 super video card.

    I'm using enscape version 3.4.3

    Sorry if this topic has been asked before but I can't seem to find similar discussion.