Posts by Ryan W

I just had to buy a second licensed do to this issue. How do I contact customer service for a refund?

Is there anyone out there that can help me with this issue?

Need to deactivate a license key that was installed on 2021. with out access to the enscape tool bar in 2021 i can not manage my licenses in in revit 2021. this is getting aggravating.

to find the about button?

So if the enscape tab is not showing in 2021 then how do you access enscape itself?

Any ETA on the analysis of the error reports?

Oh ok it sends the logs automatically. I see now. Just sent it over via the feedback button as well as the link to this thread.

Thanks!

Where can I find the error reports its supposed to generate

Nope. I doesnt give me any codes. It simply crashes my entire session and shuts down revit.

All ways right when it CANT happen lol.

now skybox will load but crashes when rotating.

very aggravating.

I think they added some Aspens in 2.6. But they are not quite the north american Quaking aspens I think you and I are looking for K. But they are closer. Enscape crew we need at least a clustering tree like so.....

TRYING TO LOAD A GOOGLE STREET VIEW SKYBOX PANO IN THE LATEST VERSION OF ENSCAPE. ITS A FILE IVE USED FOR ALMOST A YEAR NOW IN PREVIOUS VERSIONS SO I KNOW ITS NOT THE FILE. bRAND NEW MACHINES (BOTH) WITH HIGH LEVEL 2070 GRAPHICS CARDS. ANYONE ELSE HAVING THIS ISSUE?

THANKS

RYAN

Cant find my license key

Where do I find this information need it FAST

For those of us using enscape in mountain settings it would be wonderful if we could get some aspen trees for the asset library! The Spruces and Pines that are there are amazing though!