Posts by stellavazquez.99

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    Hi, I have the same problem. I was working on a project in Sketchup 2023 which does not have too much complex geometry, however, the last bit I did was adding more lighting + adding more models.


    Problem starts:

    1. When I start Enscape and get to 99%, it shows a window saying that "Enscape encountered an error during rendering. It is using your GPU from NVIDIA.

    Vulkan Error: vk::Queue::submit: ErrrorDeviceLost at queue submit.


    What I have tried:

    1. Uninstall Enscape and install the newest version (Currently, I have the most updated Enscape version, which is: Enscape Versopm 3.4.4+94564 (This step haven't solved the issue)

    2. I have updated my GPU as suggested in the message box (This step haven't solved the issue)

    3. I have deleted lighting, and complex geometry (Which is, to be fair, not much), saved the file as a new file and stored the file on the C: folder

    4. My computer doesn't have the ray-tracing ability, so that's not the issue in my case



    My computer specs:

    Model: Lenovo Laptop-J9FA4RKS

    NVIDIA GeForce GTX 1070

    Windows 10 64 bits

    Intel(R) Core(TM) i7-7820HK CPU @ 2.90 GHz (8 CPUs), 2.9 ghz



    Findings

    When I open a file that has less heavy geometry, I can run Enscape.


    Please help as I do need to submit renders to clients soon!


    Thank you for your time on assisting.