Posts by jason

Reminder: If you encounter any issues with Enscape (including installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here. Thank you for your understanding.

    Update - yes, I did perform all of the suggested fixes. We have multiple licenses in our office and mine was the only issue. In the end, I had to reinstall Windows for the install to work.

    Thanks for the replies. I have tried all of the mentioned solutions with no success. Sketchup opens fine, but Enscape will not appear. The previous version worked fine. It says that the install is complete but that I need to close all Sketchup windows and restart Sketchup to finish the install. I also got a warning about installing an update to C++ Redistribution. I have done that, but my machine was up to date, so that shouldn't be an issue. Again, its not working.