Posts by rossblake01

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    Hi there - here are my logs

    I assume by PM you mean 'continue to message you in this forum thread' (in the absecne of any personal email etc...) Firstly I get the following 'Load Error' when I startup Sketchup...

    Error: #<LoadError: cannot load such file -- win32ole>

    /Applications/SketchUp 2023/ `require'

    /Applications/SketchUp 2023/ `require'

    /users/haydonfinch02/library/application support/sketchup 2023/sketchup/plugins/a4design_enscape/main.rbe:7:in `<main>'

    /Applications/SketchUp 2023/ `eval'

    /Applications/SketchUp 2023/ `require'

    /Applications/SketchUp 2023/ `load'

    /Users/haydonfinch02/Library/Application Support/SketchUp 2023/SketchUp/Plugins/A4design_Enscape.rb:13:in `register_extension'

    /Users/haydonfinch02/Library/Application Support/SketchUp 2023/SketchUp/Plugins/A4design_Enscape.rb:13:in `<module:A4Design_EnscapeMaterialConverter>'

    /Users/haydonfinch02/Library/Application Support/SketchUp 2023/SketchUp/Plugins/A4design_Enscape.rb:4:in `<top (required)>'

    Re. Logs - I'm not sure howto generate these? - other than ticking the box in the feedback dialog (however ticking the box doesn't make them available to copy and paste) - any tips?



    OK thanks - so I'll await Enscape's review of my logs?
    I wasn't using it on a big screen - just a 16inch Macbook Pro 2019 retina - and the goemetry was pretty basic
    Do you know when the next release will be?
    Any tips for testing / troubleshooting the Mac in case there's some underlying efficiency problem / optimising for Enscape?



    Hi all,

    I'm just trialing Enscape on my work macbook laptop (runing with Sketchup 2023).

    Off the bat, even with the default Sketchup lady and a few basic shapes around her, it feels like Enscape is very laggy compared to the demostrations as seen in the tutorials. I expect this is due to my hardware.

    I'm running the software on...
    MacBookPro16,1 (2019) / 8-Core Intel Core i9 / 2.3 GHz

    There appear to be two graphics cards in the hardware list

    AMD Radeon Pro 5500M - 4 GB VRAM

    Intel UHD Graphics 630 (BUILT-IN) VRAM 1536 MB

    (unclear if the mac is using both at the same time or just one)

    I guess I'm asking the community - is this machine too low-spec?... or can I game it to respond better in realtime - or upgrade the hardware?

    Any advice would be much appreciated.