Posts by Sovietovic

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    Demian Gutberlet - FYI, I encounter this issue frequently. I am in the habit of saving before adding Enscape lights, but sometimes forget and get a crash. Been having this issue for multiple releases.


    I'll happily take over this bug report if need be :) .

    jfyi: The only workaround to this case seems to be to open another SKP model where lights are already added and copy/paste them from there. Then it seems to not crash SKP anymore.

    Hi,
    It seems after we updated from Enscape 3.5.0 to 3.5.2 or 3.5.4 our Sketchup 2022 - 22.0.354 crash "randomly" when we are trying to insert lights (spot) in Enscape objects.
    It does happen about 40% of time. I've tried:
    - Do this on clean model = same error

    - Do this when Enscape window is ON/OFF = no change

    - Uninstall and install Enscape from scratch also with registry cleanup = no change
    - Check/Update to latest Nvidia drivers or switch from Game to Studio = no change


    Graphics:

    GL_RENDERER: NVIDIA GeForce RTX 3070/PCIe/SSE2

    GL_VERSION: 4.6.0 NVIDIA 537.58


    Generated logs:

    XML
    <?xml version="1.0" encoding="utf-8"?><BugReport><BsSndRptVersion>3.13</BsSndRptVersion><AppInfo><Vendor>su22win</Vendor><AppName>SketchUp</AppName><Version>22.0.354</Version><CrashType>Windows.Native</CrashType><FullDump>false</FullDump><Description><![CDATA[en-US]]></Description></AppInfo><ReportOccurence><User><Name><![CDATA[]]></Name><Email><![CDATA[]]></Email><IPAddress><![CDATA[192.168.1.148]]></IPAddress></User><DateTime>2023-11-01 09:16:21</DateTime><Description><![CDATA[]]></Description><MFA>x64-msvcrt-ruby270!0003eec0</MFA><SessionUpTime>33</SessionUpTime><TotalUpTime>930281</TotalUpTime><LaunchCount>198</LaunchCount><TotalCrashCount>12</TotalCrashCount></ReportOccurence></BugReport>

    When I checked the dump it created following was found


    Then I asked OpenAI to analyse this and he wrote following


    Can you please investigate this somehow or suggest what can we do to eliminiate this? It's really bad thing to experience randomly.

    There seems to be another threads but no solution provided there

    immediate crash after placing lighting - Sketchup 2022 Pro
    3.5 - Crash on Placement of Enscape Lights
    Crashing inserting linear lights