Posts by jagostinhoCT
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The link above seems to be broken
Has that knowledge article move to a different url?
Thank you
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Hello,
I am having some difficulties with adding some sound sources to the model.
This one in particular is showing a Warning symbol on the Enscape window.
I have two questions. Why is this warning coming up? And is there a source of reference, a knowledge article or something of the sort listing some best practice and workarounds when working with Sound Sources in Enscape?
Thank you -
Hello,
The graphics cards currently in use are
NVIDIA GeForce GTX 1080 Ti
NVIDIA GeForce RTX 3080
Thank you
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Hello,
We are thinking on purchasing a Meta Oculus Quest 2 for using with Revit/Sketchup + Enscape.
Is this product supported with the latest versions of Enscape? And if so, is there a knowledge article with instructions for setting it up for best performance?
Thank you
Joaquim
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hello Demian Gutberlet
Sadly, the NDA for this project does not allow us to share the model with you.
Is there another way we have investigate on what is going on?
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UPDATE: we have just tried downgrading the Enscape version to 3.4.3+93121 and the problem persists
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hello Damien thank you for your reply.
The users have sent the Feedback along with the LogFiles but all they received so far was an automated reply asking to check if they were running latest builds + graphics drivers and test opening Revit on Safe Mode. Like I mentioned above, we have did all those checks and the problem persists.
Is there anything we might need to look at?
Thank you
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yes.
Users are running Enscape 3.4.4
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We are experiencing the same problem with several users at the studio. The error message below comes up frequently.
They are running the latest builds for Revit and Enscape.
The latest graphics card drivers have been installed.
We have started Revit in Safe Mode to check for conflicts with other Add-Ins.
We have rebooted the PCs.
We have also used Enscape's Feedback tool but only got an automated reply.
Has anyone found the solution to this problem?
Can Enscape's Support help, please?
Thank you
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This is the thread to the past issue. now closed
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We have Assets starting to show disproportionately large.
Same problem as in this past issue.
Tried to delete the Issues folder, as suggested in this other post, to not avail.
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Hello,
We have been getting Enscape to take circa 20mins to update when opening a new 3D view.
The Performance graphs on the Task Manager do not report anything to be stacking up.
The Revit models themselves are not slow. This just seems to happen when opening the Enscape window.
Any suggestions on how can we improve Enscape's performance?
Thank you
J
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Where are the Collaborative Annotations and created Issues saved when using the Local source, not the BIM Track?
Thanks
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no Assets folder found.
Should I delete one of these files instead?
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oh. I could not find it. Can you point me to it, please bagarwalla ?
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Has any of you came across this problem?
Some of the Assets are showing disproportionately large in relation to the buildings.
We have not scaled it and they are just showing up without any warning.
We tried to delete the assets but they are still showing.
If this is relevant, these assets are placed on a model that is being linked into the model from which we are running Enscape.
Thank you
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Hello,
I am having problems loading some Cloud Panorama links.
They seem to work fine if I open them in the PC I am remoting to (using Remote Desltop) but they cannot load if opening them locally as it is locked with a black screen and spinning wheel.
Screenshots below from the same Enscape page containing a pano opened in the RDP session and locally.
What might be happening?
Thank you in advance.
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Hello,
We are getting the same problem.
Trying to open link and can only see a black screen in cloud panoramas that were previously working.
I have checked the Javascript settings and they are enabled.
Any other suggestions?
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Hello,
What does the Explicit Texture Transformation do, in the Custom Asset Editor?
Thank you
J
