Posts by ntxdave

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.

    You should be able to do this by going into the Extension Manager, selecting the Enscape extension, expand it if you are using 2017, and then click the Uninstall tag.

    TowerPower that is a really interesting VR. Especially the animations. I am pretty sure that was not done in SketchUp. What tool did you use? I would like to be able to render that type of animation and animated texture in SketchUp & Enscape.


    I am not sure that I see VR as a driving force in the business community as a way to provide walk troughs' or product presentations but in the entertainment field I would definitely agree.

    I got it to work by:

    1. Uninstall using the Extension Warehouse.
    2. Close down SketchUp
    3. Restart SketchUp
    4. Install Extension


    Do not try to use the update feature in the Extension Warehouse. For some reason that does not work. Also do not try to uninstall and then install in the same SketchUp session. I found that the two operations have to be done in two separate sessions.


    Hope that helps...........

    Some great questions Solo.


    As I have said before, I would also like to see some participation in the SketchUcation and SketchUp forums. If you want to sell the product to the SketchUp community, you need to be a more active participant. :)

    Yes, I just tried to update to the latest version (released today) but it did not work so I did the same thing. Uninstalled, changed the .zip file name to .rbz, then was able to install new version.


    Whish they would publish what is changed so we could test the updated/new features. I did notice in this version that the progress bar when creating a video is back though. Have no idea yet what else may have changed.

    I was not talking about any type of animation when I mentioned Section Cut. At this point Enscape does not recognize a Section Cut in SketchUp. Maybe there is a different term in Revit that I am not aware of.


    Here is an example of what I am talking about:

    On the left is the SketchUp viewport and you can see the section cut. On the right is what I see in the Enscape window.

    To follow along with Solo's questions:

    1. Are there any plans to support Layers (in particular, turning them off) and scene animations in the future?


    2. I also am curious if there are any plans for supporting WebGL in the future (kind of like Sketchfab)? I would like to be able to share your render on a web site without the user having to have anything installed on their device other than a web browser.


    3. What about section cuts?


    4. Will you support any video types other that MP4?

    Stupid Me.......I just found the other toolbar. It is Enscape Capturing


    Before, it was all one toolbar. :thumbsup:


    There should be a bright red glow around from my embarrassed face that can be seen around the world.

    I updated to the latest alpha version earlier today and now I cannot generate any output. All of the icons are gone ?(


    Here is the toolbar I now see:


    Notice that the image, stand alone & video icons are all missing.

    It is working fine for me. Here are a couple of samples:




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    When I start SketchUp, I get a message from the Extension Warehouse that says there is an update available for the Enscape plugin but when I click on the Update button, nothing happens.