Posts by bk_enscape

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.

    We are having the same issues at our office, multiple machines/hardware configurations. I submitted a feedback report but have not received a response.


    We were able to pinpoint the issue -- any model with Enscape3d assets cannot load. If we wait it out, we get the error that x number of assets could not load. While trying to isolate the issue, we tried reinstalling Revit and Enscape on several machines. We noticed that our downloads from enscape3d.com were crawling... pings to the enscape3d website are slow and sometimes losing 25-50% of packets.