Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
I'm experience technical difficulty with Enscape recently. The program loads, but I can't see it or navigate within. Interestingly I can still render a image from it albeit "blind" (i.e. I can not see what I'm rendering). This issue recently started recently with big Windows 10 update. I have updated everything I can think of but the problem still persist. Here is a screenshot of my troubles.