Posts by Julian Hangstoerfer

  • Sketchup and Enscape Crashed when I "save as external model for Enscape"

    I'm not sure what you mean. Which previous version was this? Before the Material Editor was overhauled? A video might help indeed.

    Also not sure what's going here, this is not the my area of expertise. Maybe Demian Gutberlet knows more or you can create a ticket with support.

  • Sketchup and Enscape Crashed when I "save as external model for Enscape"

    Quote from Yana

    Julian , I would like to tell you about one more problem. I know a lot of people are complaining about this and everyone will be grateful if you fix it.


    When I launch the Material Etitor window, the active material in SketchUp is not active in the Material Etitor window. I have to select it again with the eyedropper to make it show up in the Material Etitor

    That is indeed a bug that appeared in 3.4, do you know of any other cases missing for syncing the material selection? I know I fixed one a while ago for importing materials.

  • Vectorworks 2023

    Quote from Marshallae

    The 3rd party option doesn't seem to exist anymore on VW2023 tools menu. Anyone know where it's gone? (and no, UK version, but Aus)

    Quote from Marshallae

    Hi, I've downloaded VW SP1 and latest Enscape. On opening VW it doesn't seem to recognise that I have Enscape on the system and doesn't show the usual Enscape tool options. Anyone else having this issue and know how to get VW to 'find' Enscape?

    With a completely fresh install of Vectorworks you first need to start up VW at least once for us to be able to detect the installation.

    A simple reinstall should fix it.

  • Vectorworks 2023

    Quote from Themeda

    Thanks Julian Hangstoerfer . I've installed ver 3.4.2 and I'm on VW2023 SP1 but I can't get the Asset Library to load from the Tool Sets. I also had to add the Enscape tools to my workspace. I can open the Asset Library from within the enscape renderer once launched but cannot open it from the Enscape tool set. Any idea why this is the case? All the other tools in the Enscape tool set are opening without issue.

    I haven't seen something like that before. Nothing happens at all when you use the asset library tool? Or is it empty after it opened?

    I'd be best to use the feedback tool to open up a ticket with our support so that they can also check the logs and all that.

  • Vectorworks 2023

    Quote from PhilBixby

    leecalisti Aaah - now that's more helpful - thanks. Sounds like (unlike what was suggested further up this thread) we're waiting for a new update to Enscape which responds to the VW SP1 changes. I wish we'd been told so I hadn't spent a teeth-grinding session uninstalling and reinstalling!

    I'm sorry to hear that you wasted a lot of time on this. There was another bug that came up last minute just before the release and that's why we decide to delay it again to next week. I didn't have the time to respond here yet because of it.


    As Dave mentioned in the VW thread there were issues with lights (and more) in SP0 that just weren't fixable on our side. They were fixed with SP1 except for one that slipped through which we found too late however, we can fix that on our side.


    Usually, we find these kinds of issues way earlier before a release and you would never see them but this time was a bit cursed. We'd rather delay and fix these issues than cause everyone headaches because of these bugs.


    As I mentioned before, if you really can't wait until next Wednesday you could install our preview version which does run on SP1.

    It does not include that latest bugfix so I would still recommend going back to 3.4.2 as soon as it's out.

    https://enscape3d.com/version-history-preview/

  • Vectorworks 2023

    Quote from PhilBixby

    Ah, I logged in and saw the Vectorworks folder in bold type and got all excited... ...but no, just a video query...

    Unfortunately, we encountered some issues With VW2023 SP0 and had to wait for the SP1 release which should be next week.
    The latest Enscape Preview versions run in SP0 but you can encounter problems that can even lead to crashes.

    Enscape with VW2023 SP1 should work as expected.

  • Area light issue


    I can't tell you exactly why that is because I'm not part of the rendering team but rectangular lights only really show up rectangular if you move them extremely close to the surface that you are pointing them to.



  • Area light issue

    Hey Toscano,


    currently we only support line and rectangular lights in VW. Every other geometry (including circles) gets an emissive material instead and emissive geometry works fundamentally differently from light sources so you don't get the same light output.


    I think it should be possible to add circular/disk light support, I will look into it. In SketchUp, all of the lights are our own objects so it's easy to detect what is what light, in Vectorworks however we need to do some non-trivial detection on what type of light it should be and that's probably the main reason it wasn't added yet.

  • Fatal Error on start up

    Hey, mariam.mann seems like something is going very wrong here. Unfortunately, I can't see what's wrong in the logs from the normal release and preview versions.
    Therefore I created a custom version with some extra logging for your case that should finally catch the errors so that we can see what's going wrong.

    Please install this version https://installer.enscape.io/Enscape-3.2.0%2b62948.msi.
    And then again try launching Sketchup and send all the resulting logs.
    There should be an additional file %TMP%\Enscape\Logs\BootErrors\SketchupBootError.log that I need.