Posts by amarr

    Hey, totally understand this came up after hours for Germany, but definitely a major issue for me during my working hours. I tried removing my license key and entering it again and that didn't solve the issue either. Been about an hour now and again, I'm only a few months into my annual renewal so not really sure why this even popped up as an issue. I had an issue previously based on the number of versions of SketchUp installed on my PC, but that doesn't seem to be the case here, as deactivating on one version and activating on another does nothing as the activation is for the entire machine. I last installed a new version of SketchUp on October 18, 2021, so that shouldn't be the cause of the issue either. Going to uninstall a version from my computer to see if that fixes it, but just really need this working again please.

    Hi, sent a note on another thread, but I am having a license issue as well. I have a fixed license that I've only used on a single machine that's good through May 19, 2023. Was working last week and today tried to start up Enscape and got a license error. When I tried to use my key to activate I get this message, "Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license using the Manage Licenses button in the About window on your other machine." I don't have another machine. If this is possible to resolve in short order it would be appreciated, these renders were due Friday, but I was hit by someone in an auto accident and it wrecked my car and workday.

    Sent you a direct message Demian, but I'm having this issue now. Only ever had this license on this machine and it shows it's valid until May 19, 2023, but just suddenly deactivated on me. When I click Activate License Key is says "Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license using the Manage Licenses button in the About window on your other machine.". Again, never had it on any other machine and it's a fixed license.

    I've done this one of two ways, for a curved surface, I create a PNG material with a gray transparent background that matches the glass setting I prefer and then I apply the "decal" on top and project this material onto the surface. For a flat surface, I've experienced the shadow issue you mention, but I find that if the image is glued to the surface or 1mm or less off the surface I don't get Z-fighting and I don't typically get the shadow issue, but I don't often put a decal on 2D glass so that may not work. What will definitely work though will be to create a new material as described earlier. Happy to send you an example.

    I've been having this same issue, keeps me from using SketchUp at all. I installed the latest version and that worked for a few days and then the same error with the latest version installed. I literally had to uninstall Enscape so I could open a SketchUp file. Please let us know how we can fix this issue. I have SketchUp 2021 and had the latest version of Enscape installed.

    Material presets are on our agenda, though propably not in the next release already. We will not continue to expand the functionality of the keyword matching, this is deprecated and is only useful for first-time-users that their materials look at least sometimes, somehow right. But now that there's a material editor, the keywords should now be used anymore.

    Thomas,

    Awesome, presets are probably what I want. Basically, I have a ton of pre-built models already with custom attributes allowing the selection of colors, etc. I've already taken great care to name all of these materials based on the keyword system. Thus the request. I'd love to be able to tweak the presets, that's great, but since I already named the materials based on how those materials should behave, being able to batch edit all of those materials would be the fastest way to get amazing results, which is your forte.


    Thank you -

    Aaron Marr

    Did you tried to lower the metallic slider? So you should be able to get more plastic and less metal particles in your virtual paint. At the moment your car paint looks like a full metal only.

    Micha,

    Thank you for the suggestion, just tested it, that was exactly the problem. When I drop from 100% metallic to 0% and bring specular up to around 20% it looks great, better than before!


    Enscape team,

    So, initially I was thinking it would be great to have presets back to how they were, I already built a bunch of car models with paint color as a dynamic component option using the carpaint keyword. Going back and changing that for all of my models will take a lot of time. So my initial suggestion request was going to be, "Can you go back to the previous default for carpaint and just add in clearcoat as a new option?" That way my existing models behave as they did before. However, now, I have a new suggestion.

    What would be really sweet would be the ability to define our own keywords in the materials editor. So I could have everything that's supposed to be vinyl in my model look a little plastic, anything powder coated look a little plastic but slightly metallic and rough, I'm just getting used to these settings and I can see these are the keys to realism. Having the ability to set variables for things I commonly model would be amazing. I usually create dynamic components with color selections, and being able to set many of these settings with a defined variable included in the material name would really save time. Just a thought.


    Thank you -

    Aaron Marr

    I would regularly use this feature (MP4 textures), but my clients are not currently demanding it, so it would just be a nice feature to have and use.

    Hello!

    I love so much of the new 2.5 release, but unfortunately while the new car paint material looks amazing, it's not color accurate. Check out the red vehicle in the two attachments. What's on the billboard is the correct color and what's in the V2 rendering looks accurate, that was made with an older version of Enscape. With the newer version of Enscape I made the file Enscape_2019-04-15-20-13--03.jpg. It's a more metallic look, that quite frankly looks amazing, but it's more of a high end luxury car red. Is there a way to revert back to the original car paint settings with this latest version of Enscape? If not, may I ask, are there settings menu items you'd recommend I change to get the current version to look closer to the older version?

    Just so you know, my first reaction was, "Wow, this looks amazing." It really does look awesome in the new version, for my use case though, I'm just looking for as accurate as possible to the real life paint color of the vehicle.


    Thank you -

    Aaron Marr

    I've spent a while tweaking a lighting setting that "just works" without having to adjust sun position. A light source from the perspective of the viewer though, would solve many of my issues. Basically, if we could just say, "pretend I have a high powered flashlight facing the direction I'm looking" and we could adjust the lighting setting on that flashlight, that would be very useful for my use case. I don't use SketchUp for architecture, I use it for event layouts and renderings. So I want to make sure the creative used at the event is very visible, regardless of sun position, and I don't want to spend a lot of time fiddling with lighting for a "perfect" render, since I'm simulating a temporary event, not a permanent building. I know that makes my use case a minority use case, but I think some would still find it helpful. Basically, if I have a poster on a wall and I'm looking at that wall, I want to make sure it's very easy to read that poster.

    Enscape Team,

    Amazing work once again with this update! I love the many new features and I'm going to start sending Web Standalones to clients. Two quick questions for you, one, is there any chance higher resolution materials could one day be included for the web standalone? I'm sure that's no small ask, but you can see how I use materials for signage in the attached files and there's a pretty noticeable difference for the web version. The other quick question, any idea why I'm losing all of the red taillights for my vehicles? I'm thinking it may have to do with the fact that the red is behind a transparent cover? This is common to all of the vehicles in the model. Happy to send you a copy of the model for testing if you'd like.


    Thank you -

    Aaron Marr

    Thomas,

    Awesome, thank you for the feedback. For anyone having this issue with InsiteVR the issue is that the 3D effect causes blurriness on the desktop view. This is a beautiful and clear 360 panorama in the headset.


    ISSUE IS RESOLVED

    InsiteVR - desktop view quality is no indication of quality while wearing the headset. Uploaded Panorama images look great while wearing the headset. Thanks all!


    Best regards,

    Aaron Marr

    Enscape team,

    I'm familiar with how to change the sun position in SketchUp and Enscape, but it would be awesome to have an option to force sun position over the origin. I spend a lot of time every model trying to accomplish this with Ctrl or Shft + U and I. Just wanted to throw this out there to see if that's a possible option to add as a feature request. Thank you!


    Best regards,

    Aaron Marr

    Thomas,

    I am using "High" resolution for the Panorama. I'll check out the exposure setting and try again, but will that help with the "fuzziness" of the text left and right? Thank you!


    Aaron Marr

    Enscape team,

    Good day! We're demoing InsiteVR today and I find myself using the Panorama output in Enscape for the first time. I'm using a high quality output, but that doesn't seem like high enough quality to be worthwhile. I've attached a series of comparison images. Even at high quality the Panorama doesn't look great compared to InsiteVR, but when you compare the standard image output side by side, Enscape is the very clear winner. We love Enscape and use it for our standard image output, but we can't incorporate Enscape 360 panoramas in our VR demos at the moment. Is this a setting I'm overlooking, an issue with InsiteVR or just a current limitation of panorama quality? Perhaps VR180 is an option, maintaining the same resolution, so we are effectively doubling the clarity?


    Render Comparison - Panorama vs regular image


    Anyways, I love the new updates. Complex models load a lot faster and the lighting improvements are awesome. Still need to work with the new materials editor, but thank you as always for the awesomeness that is Enscape.


    Thank you,

    Aaron Marr