Posts by Alexander Devaykin

Hi suguru

It was fixed on Windows a long time ago and seems to have become an issue on Mac now because window system on Mac is different and all the input handling had to be implemented again. We are aware of this problem, thank you for reporting.

No problem. Thanks for getting back to us!

nick I'm afraid I could not reproduce it. Would it be possible to share your sketchup project file with us?

Hi nick

thanks for reporting - we have a m2 mac in our tesing rack and will investigate.

Stay tuned.

Quote from zoomer

Ui, .....

Enscape for Mac will not run on my M1 Mac Mini

Hi zoomer

What exactly happens?

Hi Adriancafe

This should not be the case. Looks like some corner case that we didn't see yet. Could you share a project file where it happens with me?

SandyCohen desktop standalone (exe on Windows, something similar will be on Mac) runs the same Enscape engine as CAD plugins do, so the quality will be the same as you see while using Enscape with Sketchup.

Hi SandyCohen

Thank you fore reporting this issue. We didn't see it yet. May I ask you to share project file with us so we could have a direct look at your case?

I'll record it as a bug anyway, but repro case should let us fix it quicker

Quote from Ranjit

Thanks, Enscape team for this much-awaited release
I tested it and it works perfectly on my Mac M1 MAX 64 GB ( Smaller files )

Unfortunately, it can't open any of my bigger files ( 100MB upwards )
I know it's the beta version - but just wanted to highlight this point.

Would be great to see how it could handle Larger files.

Hi Ranjit

if possible could you provide us a example project file that does not work for you? 100MB poject is not that big, there might be some other reasons why it does not work.

Quote from BAD_5318

I'm running Revit through Parallels on a Macbook pro M1 & as has been well documented, Enscape is incompatible due to the limitations of Parallels Open GL support. Is there any chance that the upcoming Enscape for Mac release will somehow allow for mac-based virtual machine Revit users to workaround these issues?

Assuming no because this is a less-common setup, but it would be great to know if at some point there will be a feasible solution to running Enscape/Revit on an M1 machine.

Also - I assumed that I would be able to at least run an enscape .exe in the parallels environment (again, this on an M1 machine) however it appears that does not work either.

Enscape does not use OpenGL on Windows any more - we use Vulkan. Exe standalones use the same engine, so Vulkan support is needed for it too.

Apple's Metal maps well to Vulkan features, so from the point of view of the hardware Vulkan support should be possible, but it's up to Parallels to implement it.

There are different options, yes. This way we could also workaround the issue with "unsigned executable" on Windows that we currently have. As I said - no concrete decision yet, we evaluate different options.

At some point there should be complete* feature parity between Windows and Mac versions, so some kind of standalone export should be present. No concrete plan or promise yet though

Quote from Kseniia KC

i got ram 64Gb

it's more about GPU RAM. RTX 2070 Super has 8GB according to what I see on the Internet. 8GB should be more than enough for almost any project.

Quote from Kseniia KC

yes,sent it many times, but dont have any respond

Sorry for that. Respond is usually sent very quickly. Demian Gutberlet could we try to find those feedbak tickets?

Hi Kseniia KC

What GPU do you have?

Did you send feedback with crash logs? It would help us to find out what's up in your case.

Thank you for reporting this problem jwal485 !

We could not reproduced from the first few tries, but we will continue trying. Please let us know if you know is a reproducible way to trigger this situation.

Hi The Pixel Artist

Translucency for non-single-side geometry works by an accident for non-RT shadows due to shadow maps offset being greater than this geometry thickness. We may introduce this feature for RT shadows in the future, but it was not planned until now.

As a workaround you can make these objects single-sided.

Quote from Madiyorbek

I am very disappointed no one even answered my question

Hi Madiyorbek
Sorry for the delay. Missing/incomplete reflections issue is present due to the fact that Enscape renders in real time and has to keep balance between quality and staying real-time. We constantly work on improvements, especially since hardware ray tracing became available. Please have a look at this FAQ post about reflections in Enscape for more details: Why are some of my objects/parts of my project not displayed in reflections?

Tim right now we can only enable it for RTX GPUs. But 3.2 should have all the infrastructure in place to allow older GPUs use nvidia denoiser. We will evaluate if this is a good idea. Thank you for the feedback!

Quote from Tim

I found myself just yesterday if Enscape has any plans for a built-in denoiser.

Have you tried 3.1 already? It has new nvidia denoiser integrated (check RTX settings). We observed HUGE improvements

Quote from Zoom

I have the same issue with this preview version as well. When I first press the render button I see the "Starting Enscape..." modal window with 5%, and then it exits. This happens even on a blank Sketchup document.

I am using Sketchup 2018 and an RTX 2070. When I disable "NVIDIA RTX Ray Tracing" it works.

Thank you for trying out the preview! Please make sure to send feedback with the logs so we could have a precise look at what happened!