FYI: it seems to be a Chrome issue with the current Chrome version. Next release (which is beta now) works just fine.
Posts by Alexander Devaykin
Reminder: If you encounter any issues with Enscape or your subscription please reach out to our dedicated support team through the Help Center or by using the Feedback button as detailed here.
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Hi Demian, I has been unsuccessful when it comes to get the Custom Asset to work
I have tried the 3 different formats (the .gltf I did from Blender) I have 3 days remaining on my trial version today.
Can you guide me or point out a guide that will guide me step by step (or an existing asset that I can test this with..)?
"Only the file formats; *.gltf, *.obj or *.fbx can be imported to the Custom Asset Library. As these constitute the most common cross-platform industry standard formats, a model that can be converted to one of these formats can, in theory, be imported into the Custom Asset Library."
Regards - LasseThere are known issues with asset editor on mac which should be fixed in one of the upcoming preview releases.
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Looks like it is turned for 180 degrees to me too. Pats of the mirror geometry not being visible also speaks for viewing at it from behind so some triangles are viewer from the back side and being culled.
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Nice project by the way. Don't hesitate to share it in the showcase forum section if possible
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michaeloren no concrete plans yet. Apple does not even ship it yet, so everything we know about it comes from publications and it does not look like a device for heavy 3D applications. But of course we will keep an eye (and maybe hands) on it when more information will be available.
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michaeloren please have a look at the latest preview released yesterday - it has material library included. If you are OK with using beta version, this is the way to get it until stable release arrives.
Enscape for Mac 4.0 Preview 1 -
Glad that I could help!
Is mirror our asset? Could you please make a few more screenshots or screen recording so I could have a better look? It's not clear if it is transparent of z-fighting or missing reflection or something else. -
hi,
i am using an intel-chipped Mac and i want to install enscape for mac.
But i understand that its not possible with the newest version of enscape.
so, i used your link for previous version, and i completed all the installation. Also the logo of enscape is shown in application/finder. But when i click it, it opens suddenly and than closes. WHat should i do about that, please help me about the solution
Hi. Enscape is a plugin for CAD applications, only Sketchup for instance in the first Mac release. You have to have Sketchup installed, then install Enscape and you will see Enscape panel in Sketchup so you can start it from there.
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Hello caroline1
It seems to be a z-fighting issue. A quick fix would be to move the rug up by a few millimetres, and the mirror away from the wall a bit.
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I agree, there is a lot in terms of input to be done for web standalone to make it more usable on Mac.
Just as a note for keyboard input: on the desktop navigation is done via WASD and QE are just under the finger tips for this setup. For web we have had to fall back to arrow keys because Ctrl+W closes browser tab, Ctrl+S opens save page dialog, etc. Which is not an issue on Mac though, so it's a good point!
I'll forward your feedback 👍 Thank you!
P.S. German layout is QWERTZ. I think French is AZERTY
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Rob L thank you for your feedback!
I think information about web standalone on Mac in the knowledge base is a bit outdated - AFAIK Safari was able to load Enscape when macOS 13 was released. I've tested it just now on Sonoma - works just fine, loads and runs faster than in Firefox.
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Hi kamckenna
Please share your log files with us as described here:
Using the Feedback Button - Enscape
And let me know your email address via a private message so we could find your feedback quicker.
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Thank you Demian, I have emailed and I am waiting a reply. Just to let you know it is not possible to send a feedback report via the feedback button as the same error message occurs and nothing happens.
Hi!
Could you share what was the address you have sent the email with logs to? And your email address so we could find it. Please share it with me via PM.
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We have automatic and manual tests for panorama and we have not seen any issues there. It must be some combination of factors or a corner case you have, so it would be great to have an sample project or at least picture to work with.
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arcgraphics suguru thank you fore reporting. Would you mind showing examples and maybe even share a basic repro case project?
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Let me show you some spoilers. We have finally got some m3 macbooks and ran some basic benchmarks. This is one of our test scenes. Dynamic resolution is disabled, so these are not FPS you will see in release version (we try to maintain at least 60 FPS everywhere), but this setup makes all chips work in the same resolution to have a fair comparison.
These are three macbooks. Even mac mini with the same chips show very different results from what macbooks show, which may be related to the display resolution or whatever - we did not investigate yet.
Summary: m1 max is roughly equal m3 pro in Enscape. -
Hello soonmo
Which version did you use to export this web standalone? This bug was fixed some time ago - you will need to re-export for web from a more recent version.