Start Enscape from Vectorworks and alI I get in a white screen, cannot access anything??? Was fine earlier today?
Posts by Franmj
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Hi,
I have no idea what TKAstudio is referring to? We are not all really techy people.
Where do I send the DM to, can't see a link anywhere.
thanks
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Error code 9, GPU 1
GetGraphicsResetStatus() returned 33363
Error code 10, GPU 1
Enscape has detected that an operation takes longer than expected
Here are some of the other issues I encounter, that happen every time I launch the Enscape render window:
1. Disappearing buttons
2. Buttons that stretch or warp or are non-functional
3. Regular crashes when rendering stills, forcing restart of both Vectorworks and Enscape
4. Items hidden in VW still remain visible, so Enscape render window has to be closed and re-launched for them to appear correctly
5. Overall unusable/broken interface
RESPONSE FROM ENSCAPE
Thanks for getting in touch with us here at Enscape!
We believe this is an OUT OF MEMORY issue that is caused by a bug that does not consider the amount of VRAM taken by the geometry in a project. The developers are aware of this issue and are trying to resolve this is as soon as possible.
Workarounds in the meantime include:
- Reducing the Resolution down to FullHD and the Rendering Quality to High. DONE
- If your GPU is not RTX, then try disabling the RTX option found in the General Settings -> Performance options. N/A
- If you are using Revit, you can employ the use of Section Boxes to reduce the amount of geometry that requires rendering, as well as to try using the 'Purge Unused' option in Revit. I'M VECTORWORKS
- It could also be worth reviewing the textures in the project to see if these can be reduced or optimized in any way. DONE
- Lastly, rebooting the machine before using Enscape will clear the VRAM, freeing up resources for Enscape on the GPU.
IT CONSTANTLY CRASHES, SO BEING REBOOTED ALL THE TIME, STILL NOT WORKING
If the issue still persists for you despite employing the above solutions, then please submit some fresh logfiles via the Enscape Feedback button.
I have now submitted so many logs, where do I go from here, will going back to previous version fix this, PLEASE i just need to know how to fix this.
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I've been using Enscape for Vectorworks since launch of Beta version about a year ago. Generally speaking it is great program and love the constantly evolving features and live link to VR headset.
Unfortunately, the latest 3.0 release for Vectorworks has been a major disaster. Here are some of the issues I encounter, that happen every time I launch the Enscape render window:
1. Disappearing buttons
2. Buttons that stretch or warp or are non-functional
3. Regular crashes when rendering stills, forcing restart of both Vectorworks and Enscape
4. Items hidden in VW still remain visible, so Enscape render window has to be closed and re-launched for them to appear correctly
5. Animated clouds no longer animated when adjusting time of day
6. Overall unusable/broken interface
Have others experienced this? I am about ready to throw in the towel if these bugs are not addressed very soon. Very disappointing and disruptive to previously reliable workflow. Glad I waited until after deadline to update Enscape to latest version.
I am also experiencing the same problems, have submitted countless logs, been given same workarounds as given before, that do not work and a deadline fast approaching! Rapidly becoming disillusioned with Enscape.
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Since installing Enscape for vectorworks last week, I have lots of problems, Vectorworks keeps crashing, when I go to take a screenshot, it sometimes works, but more often crashes, it takes ages for Enscape to open now, and now sometimes crashes before opening, taking my open Vectorworks with it.
Is anyone else having the same issues?
Any help very much appreciated.
Thanks.
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Hi, I had 45 days still to go on my trial, but today, I open 'Enscape' to get the message
'TRIAL EXPIRED'
Not good when you are standing in front of the customer, telling them how good Enscape is
Please advise what is going on!
Thanks.