We're already making use of a rather popular codec, and I myself experienced plenty of events where windows media player just wasn't up to the task (not just in combination with videos created through Enscape) - either because of missing codecs or because the video stuttered because of performance problems which I never experienced with VLC (probably due to lacking hardware acceleration in WMP). So summed up I'd say it's always better to not use windows media player, or at least acquire a codec pack which should also do the trick when Enscape videos cannot be played at all.
No problems there... but is this information listed anywhere on the Enscape website?
I thought all media players were the same, they just play mp4s... im guessing im not the only one that just expects a product i pay a subscription for... to just work on my computer.
Keep in mind, when this thread started i thought it was a problem with Enscape itself......