We're already making use of a rather popular codec, and I myself experienced plenty of events where windows media player just wasn't up to the task (not just in combination with videos created through Enscape) - either because of missing codecs or because the video stuttered because of performance problems which I never experienced with VLC (probably due to lacking hardware acceleration in WMP). So summed up I'd say it's always better to not use windows media player, or at least acquire a codec pack which should also do the trick when Enscape videos cannot be played at all.
Well, correct, the "creation tool" shows as LAVC... which there is a codec pack with similar name (is it related, from the same team?) and I do believe the format that is being used by Enscape "attempts" to be compatible/accessible/standard... which is great... that is not being put in doubt... I am saying, per my previous posts, that I found the "codec ID" of the container file may not be interpreted correctly by Windows Media Player... hence, the frame skipping/stuttering reports...
Now... There is an option when installing some codec packs to show a tray icon when the installed, 3rd party codec, is being used to decode/play an mp4 file, or any other video file, when there is a supported video file being "decoded" or "played"... I tried using that when playing the MP4 file from Enscape... and the icon did not show up... note that I have used that option in the past when testing mp4 files from other applications... Is not some secret, it is a feature and a very helpful one.
So, again, I go back to the findings for my test of MP4 files made with Enscape 3.0... I did not try with mp4 files from Enscape 2.8 or 2.9 since I had an older Core i7 6500 PC until recently... and now that I have a brand new spiffy AMD 5900x with 64GB RAM and a GTX 3090... the video from Enscape skipping frames was a sing of the media player not knowing how to properly play the file... be it buffering, intermediate frames, vector, etc, etc, etc, gazillion options or hardware decoding... cause... you know... each MP4 file, and every mp4 file, comes with presumably the correct container Codec ID, and each stream inside of the MP4 container file also comes with its own codec ID so the media player can decide how to play back the file...
Point is, can the Dev team check on this? Otherwise, for every Enscape Video I export I will have to re-encode it for distribution and playback so that end-users don't have to go through downloads, codecs, and what not that may influence how they perceive the end product??
Expanding on the Windows codecs, there are N and KN versions of windows that come with some features stripped out... I'll let you guys do the research and let us know what you find....
So has the Enscape team (devs, help desk, other parts of the team), tried playing those files on PCs with Fresh Installs of Windows 10... without extra codecs, then try with Codecs... if the result is the same... then you may start to notice some of what some of us have reported seeing when playing MP4 files created with Enscape... Is there a difference on the Windows versions used by the Enscape Dev Team or other teams that are not the developers that make them different from the versions of Windows we end users have? There are several Windows Versions/Editions: LTSC, LTSB, EDU, N, KN, Home, Pro, etc...
Now, please, try to re-encode the same file with Vidcoder with the settings I posted (so we all work on the same set of test settings, for example), but at the same resolution of the source MP4 file... let us know what you find... when playing the file on a fresh Windows 10 install without 3rd party codec packs or filters, and without VLC.... and then try with a codec pack and activate the tray icon when the filters/codec pack are actively being used to play the mp4 file that was properly identified (correct Codec ID) and the tray icon shows up...
I know this is a long post... but rendering videos can be a very time consuming task... and some people may be more pressed on time/resources and may not have time to re-encode videos to make them more compatible/VLC/Codec-pack free...
I did media encoding and digital signage for work for a few years... like a decade ago... it can be real fun to have to deal with codecs and custom media players... There's always tons of variables involved with video/multimedia... it is just the nature of the beast. It is what it is.