SketchUp

Questions and answers specific to the SketchUp plugin

Reminder: If you encounter any issues with Enscape (including installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed here. Thank you for your understanding.
    1. Can't remove shadows of certain objects 2

      • BobbiPlett
    2. Replies
      2
      Views
      178
      2
    3. BobbiPlett

    1. Lighting object shape error 1

      • pethersonlopes
    2. Replies
      1
      Views
      153
      1
    3. ryanfernie

    1. Mirror reflection error

      • pethersonlopes
    2. Replies
      0
      Views
      122
    1. Unwanted noise in renders 2

      • olidesign
    2. Replies
      2
      Views
      1.1k
      2
    3. olidesign

    1. Vulkan Error vk:::waitIdle: ErrorDeviceLost Help me please ! 1

      • CamilleCamille
    2. Replies
      1
      Views
      728
      1
    3. Demian Gutberlet

    1. Sketchup crash when adding lights/spot in Enscape objects 3.5 - ruby 6

      • Sovietovic
    2. Replies
      6
      Views
      1.8k
      6
    3. Demian Gutberlet

    1. Lighting and shadows behaving differently after going back to update old renderings 5

      • kgruenewaldcharch
    2. Replies
      5
      Views
      1.3k
      5
    3. kgruenewaldcharch

    1. Sketchup "freezing" when I start Enscape 1

      • dodiqueijinho
    2. Replies
      1
      Views
      761
      1
    3. Demian Gutberlet

    1. MAC Enscape>SketchUp WebStandalone "Walk Through or Fly Through" 1

      • carredesigns
    2. Replies
      1
      Views
      766
      1
    3. Demian Gutberlet

    1. Enscape 2.0 Mac not working 17

      • pethersonlopes
    2. Replies
      17
      Views
      4.4k
      17
    3. Adam.Fairclough

    1. Synchronized View render mismatch with Matched Photo in Sketchup with Enscape v3.4.0 - v 3.5.3 3

      • Egrojeca
    2. Replies
      3
      Views
      1.3k
      3
    3. Mikrobus11

    1. error starting enscape: could not find a part of the path 2

      • karasasakara
    2. Replies
      2
      Views
      2k
      2
    3. karasasakara

    1. Reflections in glass that shouldn't be there. 3

      • JayLewisDesign
    2. Replies
      3
      Views
      1.2k
      3
    3. Demian Gutberlet

    1. Enscape assets won't appear on rendering screen or rendered images 1

      • mareanna
    2. Replies
      1
      Views
      2.2k
      1
    3. Demian Gutberlet

    1. Enscape doesn't work on Sketchup ? 1

      • JSANDERS
    2. Replies
      1
      Views
      3k
      1
    3. Demian Gutberlet

    1. Enscape 3.5-Custom Asset Editor-Invert Cutout Mask-NOT WORKING 14

      • Egrojeca
    2. Replies
      14
      Views
      3.8k
      14
    3. crushy

    1. How to edit the default settings in the Default Preset file? 11

      • ViggoPaulman
    2. Replies
      11
      Views
      4k
      11
    3. Demian Gutberlet

    1. View in SketchUp different to Enscape

      • RebekahR
    2. Replies
      0
      Views
      1.2k
    1. Custom Asset Editor Preview Doesn't Work Properly 1

      • manishpaulsimon
    2. Replies
      1
      Views
      1.4k
      1
    3. Khalid Noh

    1. Sun Position changes when rendering 2

      • Arthur C
    2. Replies
      2
      Views
      2.4k
      2
    3. Arthur C

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