Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Whenever you encounter any issues with Enscape or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here.
    1. Enscape stuck on "Loading screen" - Solved? - 59

      • Bartman
    2. Replies
      59
      Views
      129k
      59
    3. Demian Gutberlet

    1. bump map not showing in Enscape 16

      • Robertpolk
    2. Replies
      16
      Views
      18k
      16
    3. Demian Gutberlet

    1. Enscape presets in Revit model with multiple users - Must sync for two people to use Enscape visual settings 9

      • skylartkitchen
    2. Replies
      9
      Views
      6.7k
      9
    3. Goncalo Pereira

    1. Enscape 3.1 broken decals with alpha channel 7

      • Vadim Maltsev
    2. Replies
      7
      Views
      5.2k
      7
    3. sezgiduman

    1. Black clouds in Rendering from Revit in Enscape v2.4 6

      • tonyisenhoff
    2. Replies
      6
      Views
      8.6k
      6
    3. Demian Gutberlet

    1. Crashes in both Revit and Sketchup with Oculus 6

      • Jorgensen
    2. Replies
      6
      Views
      12k
      6
    3. Jonathan Knoefel

    1. Revit- Enscape show skybox vertical not correct 4

      • hienngocloveyou
    2. Replies
      4
      Views
      4.5k
      4
    3. hienngocloveyou

    1. Revit: SAVING ENSCAPE PRESETS, LINKING THEM TO A RENDERING, AND WHEN RELOADING DOES NOT WORK 3

      • Lin
      • Lin
    2. Replies
      3
      Views
      4.1k
      3
    3. Demian Gutberlet

    1. (Revit) Material Appearance differs between versions 3

      • snowyweston
    2. Replies
      3
      Views
      5.4k
      3
    3. Demian Gutberlet

    1. Enscape Crash Upon Initial Launch from Large Revit Model 2

      • MNichols
    2. Replies
      2
      Views
      2.5k
      2
    3. MNichols

    1. Revit Geometries Don't Appear in Enscape 2

      • ghafari_ist
    2. Replies
      2
      Views
      6.6k
      2
    3. Demian Gutberlet

    1. renewal of enscape student licensen 1

      • Jcvn
      • Jcvn
    2. Replies
      1
      Views
      532
      1
    3. Demian Gutberlet

    1. Revit2024 enscape view not show up 1

      • bearsh2012
    2. Replies
      1
      Views
      688
      1
    3. Demian Gutberlet

    1. Vastly different results between stills and animation 1

      • rifkin
    2. Replies
      1
      Views
      1.3k
      1
    3. ElZoel

    1. Placement of objects is not updating when the topography changes 1

      • alakalelele
    2. Replies
      1
      Views
      1.4k
      1
    3. Francois_vd_W

    1. .exe file wont open - there was a problem downloading necessary components for Enscape. 1

      • Alter Office
    2. Replies
      1
      Views
      1.9k
      1
    3. Demian Gutberlet

    1. Camera path not importing to correct location 1

      • Captain Awesome
    2. Replies
      1
      Views
      1.4k
      1
    3. Captain Awesome

    1. Frequent crashing for BIM360 model + Enscape 1

      • cholden424
    2. Replies
      1
      Views
      2.1k
      1
    3. Goncalo Pereira

    1. I Can't Create a sky preset File, enscape freezes and i have to close Revit inthe task manager because it doesnt respond!!! 1

      • Jcastle
    2. Replies
      1
      Views
      2k
      1
    3. Demian Gutberlet

    1. Revit crashes when eksporting IFC 1

      • Elvir
    2. Replies
      1
      Views
      2.3k
      1
    3. Demian Gutberlet

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