Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Please note: Should you experience issues with Enscape or your subscription, and in case of any urgent inquiries/questions (e.g. regarding our upcoming licensing changes) please reach out to our dedicated support team via the Help Center or Support button as detailed here.
    1. Scaling Placeholder Geometry

      • daa6
      • daa6
    2. Replies
      0
      Views
      423
    1. Applying asset changes gets Revit stuck sometimes

      • AkuJ
      • AkuJ
    2. Replies
      0
      Views
      686
    1. renewal of enscape student licensen 1

      • Jcvn
      • Jcvn
    2. Replies
      1
      Views
      883
      1
    3. Demian Gutberlet

    1. Revit2024 enscape view not show up 1

      • bearsh2012
    2. Replies
      1
      Views
      1.3k
      1
    3. Demian Gutberlet

    1. Vastly different results between stills and animation 1

      • rifkin
    2. Replies
      1
      Views
      1.8k
      1
    3. ElZoel

    1. Enscape stuck on "Loading screen" - Solved? - 59

      • Bartman
    2. Replies
      59
      Views
      135k
      59
    3. Demian Gutberlet

    1. Placement of objects is not updating when the topography changes 1

      • alakalelele
    2. Replies
      1
      Views
      1.6k
      1
    3. Francois_vd_W

    1. Enscape presets in Revit model with multiple users - Must sync for two people to use Enscape visual settings 9

      • skylartkitchen
    2. Replies
      9
      Views
      7.2k
      9
    3. Goncalo Pereira

    1. Frequent crashing for BIM360 model + Enscape 1

      • cholden424
    2. Replies
      1
      Views
      2.3k
      1
    3. Goncalo Pereira

    1. .exe file wont open - there was a problem downloading necessary components for Enscape. 1

      • Alter Office
    2. Replies
      1
      Views
      2.3k
      1
    3. Demian Gutberlet

    1. Camera path not importing to correct location 1

      • Captain Awesome
    2. Replies
      1
      Views
      1.5k
      1
    3. Captain Awesome

    1. I Can't Create a sky preset File, enscape freezes and i have to close Revit inthe task manager because it doesnt respond!!! 1

      • Jcastle
    2. Replies
      1
      Views
      2.2k
      1
    3. Demian Gutberlet

    1. Revit crashes when eksporting IFC 1

      • Elvir
    2. Replies
      1
      Views
      2.6k
      1
    3. Demian Gutberlet

    1. Enscape Crash Upon Initial Launch from Large Revit Model 2

      • MNichols
    2. Replies
      2
      Views
      2.7k
      2
    3. MNichols

    1. Enscape 3.1 broken decals with alpha channel 7

      • Vadim Maltsev
    2. Replies
      7
      Views
      5.6k
      7
    3. sezgiduman

    1. How Do I Create An Enscape Account 1

      • jduran14
    2. Replies
      1
      Views
      4.2k
      1
    3. Rick Marx

    1. bump map not showing in Enscape 16

      • Robertpolk
    2. Replies
      16
      Views
      19k
      16
    3. Demian Gutberlet

    1. Revit- Enscape show skybox vertical not correct 4

      • hienngocloveyou
    2. Replies
      4
      Views
      4.7k
      4
    3. hienngocloveyou

    1. Revit: SAVING ENSCAPE PRESETS, LINKING THEM TO A RENDERING, AND WHEN RELOADING DOES NOT WORK 3

      • Lin
      • Lin
    2. Replies
      3
      Views
      4.5k
      3
    3. Demian Gutberlet

    1. BIM info doesn't work with links 1

      • jfmonod
    2. Replies
      1
      Views
      2.6k
      1
    3. Pete Chamberlain

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