Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Please note: Should you experience issues with Enscape or your subscription, and in case of any urgent inquiries/questions (e.g. regarding our upcoming licensing changes) please reach out to our dedicated support team via the Help Center or Support button as detailed here.
    1. Texture location no longer visible when hovering over the path 2

      • ViggoPaulman
    2. Replies
      2
      Views
      133
      2
    3. ViggoPaulman

    1. Spotlight creation causes Sketchup to crash, close down in 2024

      • SUPERMANWITHATAN
    2. Replies
      0
      Views
      286
    1. 4K output messes up lighting 1

      • ViggoPaulman
    2. Replies
      1
      Views
      336
      1
    3. ViggoPaulman

    1. Albedo removed by changing to generic

      • joshtays
    2. Replies
      0
      Views
      733
    1. [URGENT] Version 3.5 doesn't export PNGs with transparent backgrounds 9

      • ViggoPaulman
    2. Replies
      9
      Views
      4.8k
      9
    3. V1scond3

    1. Some parts of the model are missing in the Reflection! 9

      • huss191998
    2. Replies
      9
      Views
      1.9k
      9
    3. rancelvasquez

    1. Enscape Material Right Click Bug 1

      • ViggoPaulman
    2. Replies
      1
      Views
      1.2k
      1
    3. ViggoPaulman

    1. Oculus Quest 2 tunnel vision 1

      • Zenoardelean
    2. Replies
      1
      Views
      1.2k
      1
    3. Demian Gutberlet

    1. Sketchup Object Position Bug 3

      • scarlaglen
    2. Replies
      3
      Views
      1.8k
      3
    3. Demian Gutberlet

    1. Fehlermedlung nach Update auf 3.5 1

      • W1MUC
    2. Replies
      1
      Views
      1.6k
      1
    3. Demian Gutberlet

    1. Enscape stuck on "Loading screen" - Solved? - 59

      • Bartman
    2. Replies
      59
      Views
      135k
      59
    3. Demian Gutberlet

    1. Crash when saving external model 6

      • Ted.Vitale
    2. Replies
      6
      Views
      3.8k
      6
    3. Demian Gutberlet

    1. Strange artifact 1

      • Khalid Noh
    2. Replies
      1
      Views
      1.8k
      1
    3. Demian Gutberlet

    1. Glass reflection missing (Sketchup, enscape 3.3.1) 4

      • florin_nistor
    2. Replies
      4
      Views
      4.8k
      4
    3. tonythen

    1. 3.4 Displacement switching to bump if you use Albedo 5

      • hbc_visual
    2. Replies
      5
      Views
      3.6k
      5
    3. hbc_visual

    1. Bugs in new enscape version 3.4 1

      • thenameisUDIT
    2. Replies
      1
      Views
      2.9k
      1
    3. andybot

    1. Hidden Component Showing Bug 3

      • jnurnberger
    2. Replies
      3
      Views
      3k
      3
    3. Demian Gutberlet

    1. Water doesn't render correctly 10

      • Khagan25
    2. Replies
      10
      Views
      17k
      10
    3. NathanielRackham

    1. Hardware Accelerated Raytracing looks rubbish 3

      • Thiefsie
    2. Replies
      3
      Views
      4k
      3
    3. Thiefsie

    1. BUG: infinite hole at the center bottom of the space. 3

      • ateliersun
    2. Replies
      3
      Views
      3.4k
      3
    3. Rick Marx

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