Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

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    1. [URGENT] Version 3.5 doesn't export PNGs with transparent backgrounds 8

      • ViggoPaulman
    2. Replies
      8
      Views
      1.4k
      8
    3. 3dp

    1. VR Headset from Varjo

      • froberti
    2. Replies
      0
      Views
      94
      0
    1. video export image quality bug 5

      • andybot
    2. Replies
      5
      Views
      497
      5
    3. Demian Gutberlet

    1. Xbox Controller does not work in Web Standalone Export

      • septembertiger168
    2. Replies
      0
      Views
      80
      0
    1. Compacted BVH sizes error. 1

      • VelvetElvis
    2. Replies
      1
      Views
      128
      1
    3. Demian Gutberlet

    1. Enscape repeatedly crashing 1

      • Katie Chu
    2. Replies
      1
      Views
      147
      1
    3. Demian Gutberlet

    1. the message got error: ServiceIsUnavailable 7

      • minwoo
    2. Replies
      7
      Views
      428
      7
    3. Demian Gutberlet

    1. Unable to switch between walk/fly when view sync is engaged

      • Adam.Fairclough
    2. Replies
      0
      Views
      93
      0
    1. Enscape Crashing Revit 2022 3

      • benjamin emery
    2. Replies
      3
      Views
      328
      3
    3. Demian Gutberlet

    1. Lost "Custom assets" when upgrading from 3.2 to 3.5.3 4

      • thienmakt1
    2. Replies
      4
      Views
      206
      4
    3. thienmakt1

    1. How do I stop my enscape Iframe from being automatically scrolled to when embedded

      • vdev
      • vdev
    2. Replies
      0
      Views
      93
      0
    1. Black spot on wall when rendering video 2

      • MichielSw
    2. Replies
      2
      Views
      130
      2
    3. andybot

    1. Bug while batch rendering on Sketchup, camera zoons out when batch but not on individual render 2

      • Roberta Grau
    2. Replies
      2
      Views
      509
      2
    3. Demian Gutberlet

    1. Custom Assets do not match SKP Files

      • boyce
    2. Replies
      0
      Views
      57
      0
    1. Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine. 68

      • TobyS-HBI
    2. Replies
      68
      Views
      12k
      68
    3. Demian Gutberlet

    1. Enscape Free Trial Expired? 3

      • jiobasger
    2. Replies
      3
      Views
      276
      3
    3. Demian Gutberlet

    1. Licence "stucked" in OLD PC 4

      • Guighemi
    2. Replies
      4
      Views
      638
      4
    3. Demian Gutberlet

    1. Cannot retrieve and recover Educator's account or license. Support emails not being received 5

      • Jaco
      • Jaco
    2. Replies
      5
      Views
      403
      5
    3. Jaco

    1. Blurry video 1

      • Jimmie
    2. Replies
      1
      Views
      177
      1
    3. Demian Gutberlet

    1. Buyer Beware, Don't expect decent support 1

      • MCLARK
    2. Replies
      1
      Views
      244
      1
    3. Demian Gutberlet

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